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Belfast

    Customer Adviser - Belfast, United Kingdom - Brook Street UK

    Default job background
    Customer Service / Support
    Description
    Brook Street UK Ltd are delighted to be working with a prestigious client based in BT1.
    The role is full time Monday to Friday and temporary for 3-6 months

    Our client is not for profit organisation and supporting their clients for over 45 years and have supported over 32000 people with a solution to suit their needs

    In you new role as a Customer Advisor you will work in a fast pace environment and be required to
    retain large volumes of information accurately, adapt quickly to change and feel confident with the digital transformation of processes.

    You are a good fit for this role if you are very customer focused, can work well within a team, has great communications skills and can really engage with our customers delivering information and guidance

    Qualifications
    A minimum of 2 years experience of working in a customer centre's environment, delivering customer service excellence, to include phone contact, face to face contact, through digital channels and offering single point of contact resolution
    Educated to Level standard or higher (or equivalent) GCSE (or equivalent) Math and English (at grades A- C
    (Without qualification) A minimum of 4 years experience of working in a customer centre environment, delivering customer service excellence, to include phone contact, face to face contact, through digital channels and offering single point of contact resolution

    In return, you will be paid an hourly rate of £ 17.16 per hour, paid on a weekly basis

    Brook Street UK Ltd are an equal opportunities employer
    Please submit an up to date CV today via the 'Apply' link


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