- Do you have experience with Hyper-V and VMware?
- Have you been in a 2nd or 3rd line technical support role and looking to progress your career?
- Do you want to work for a friendly forward thinking IT Consultancy?
- Resolve 3rd line technical escalations and technical issues
- Change management and problem management in line with customer contracts
- Act as conduit between Service Desk, Customers, and Technical Consultancy Project team
- Support onboarding of customers and occasionally visit customer site to review processes
- Experience in a 2nd or 3rd line technical support role
- Experience resolving issues with Hyper-V and VMware
- Experience with O365, Active Directory, Microsoft Servers and basic Networking
- Strong written and verbal communication skills
- Driving licence + vehicle
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Technical Support Engineer - Daresbury, United Kingdom - Matched
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Description
Technical Support Engineer
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Role: Resolve technical support escalations and support customers
Location: Daresbury office, Monday - Friday standard hours
WHY? Fast growing & leading Technology Consultancy
Competitive basic + benefits
Our client is an established IT / Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic Technical Support Engineer. This is a senior position within the team and you will support onboarding of customers and deputise for the team lead when needed. In this role you'll use your communication skills and technical expertise to resolve technical escalations and issues whilst also supporting the onboarding of customers. This is a great opportunity to work in a friendly forward thinking business where your career will progress quickly.
Key Responsibilities: Technical Support Engineer
Experience Required: Technical Support Engineer
For more information please get in touch with Katie at Matched Group:
3rd Line Technical Support Engineer, 3rd Line, Technical Support Engineer, IT Support Engineer, Service Desk, MSP