Customer Service Representative - Warwick, Warwickshire, United Kingdom - Walgreens

Walgreens Warwick, Warwickshire, United Kingdom

6 days ago

Part time

Description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Provides customers with courteous, friendly, fast, and efficient service.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Implements Company asset protection procedures to identify and minimize profit loss.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Complies with all company policies and procedures; Training & Personal Development
~ Attends training and completes PPLs requested by Manager or assigned by corporate.

Must be fluent in reading, writing, and speaking English. (Requires willingness to work flexible schedule, including evenings and weekend hours
Prefer to have prior work experience with Walgreens.
Prefer to be fluent in reading, writing, and speaking English. (Requires willingness to work flexible schedule, including evenings and weekend hours.
An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

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