- Ensuring customer queries are answered to their satisfaction.
- Using computerised systems to access and update the details of our customers.
- 1st point of contact for customer complaints.
- Escalating problems to a senior member of the team
- Providing information to new and existing customers and introducers
- Processing payments, when necessary
- Performing administrative tasks as assigned by the Line Manager
-
Customer Service
2 weeks ago
Search Consultancy Eccles, United Kingdom**Job Title: Customer Service Advisor** · **Job Type: Ongoing temp and Temp to perm** · **Industry: Customer Service** · **Location: Eccles** · **Salary: £10.65 an hour** · **Start date Monday 27th February 2023** · **Shifts are working** **9am-5pm Monday to Friday (35 hours)** · ...
-
Customer Service
2 weeks ago
Bamford Contract Services Salford, United Kingdom**Customer Service / Receptionist** · **Temporary Role: Immediate Start** · **4 on, 4 off Shift Pattern** · **12 hours: 7am-7pm** · **Location: Manchester City Centre** · **Rate: £11.44 per hour** · Our prestigious build-to-rent company is seeking a Customer Service / Receptionis ...
-
Customer Service
2 weeks ago
Salford City College Salford, United Kingdom**Customer Service & Communications Officer** · **Reference**:SCCG2602 **| Closing Date**:13/08/2023 **| Interview Date**:21/08/2023 · **Salary**:£20,984 (pro rata salary - £18,465)Incremental progression throughout the band is available · **Contract Type**: Temporary **| Hours p ...
-
Customer Service
3 weeks ago
Search Consultancy Salford, United Kingdom**Customer Service Advisor** · **Salary £10.21 an hour** · **Based in Salford Quays (Near Harbour city tram stop)** · **Working hours between 8.30am-5.00pm Monday to Friday (35 hours a week) No weekend work** · **Start date Monday 30th January 2023** · This is not your typical Cu ...
-
Page Personnel - UK Salford, United KingdomGreat opportunity to progress skills · - Great working patterns. · **About Our Client**: · We are working alongside a market leading business based around Salford, well known in the Logistics Distribution and Supply Chain industry. Supplying to a wide range of retailers, they are ...
-
Customer Service
2 weeks ago
Leep Utilities Salford, United Kingdom**ROLE PURPOSE** · Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooli ...
-
Customer Service
2 weeks ago
Salford City College Salford, United Kingdom**Customer Service & Communications Officer** · **Reference**:SCCG2699A **| Closing Date**:21/04/2024 **| Interview Date**:TBC · **Salary**:£22,348 per annum · **Contract Type**: Temporary (Maternity Cover) **| Hours per Week**:36 **| Location**:Pendleton Sixth Form College, Dron ...
-
Customer Service
6 days ago
Salford City College Salford, United Kingdom**Reference**:SCCG2699 **| Closing Date**:08/03/2024 **| Interview Date**:w/c 15/03/2024 · **Salary**:£20,984 · **Contract Type**: Temporary (Maternity Cover) **| Hours per Week**:36 **| Location**:Pendleton Sixth Form College, Dronfield Road, M6 7FR · **About the Role** · An exc ...
-
Customer Service
1 week ago
Ralph Recruitment Salford, United KingdomFantastic opportunity for an Customer Service Exec to join a leading, progressive company in the Salford area. · Our clientprovides an unrivalled to businesses including high profile prestigious clients across the UK, on site health surveillance and occupational health services. ...
-
Customer Service
4 days ago
Search Consultancy Eccles, United Kingdom**Job Title: Customer Service Advisor** · **Job Type: Ongoing temp and Temp to perm** · **Industry: Customer Service** · **Location: Eccles** · **Salary: £10.26 an hour** · **Start date Monday 6th February 2023** · **Shifts are working9am-5pm Monday to Friday (35 hours)** · Are y ...
-
Customer Service
1 week ago
Search Consultancy Salford Quays, United Kingdom**Customer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday Hybrid working (1 day in the office - Salford - Free Parking)** · **Salary**:£22,000 to £26,000DOE · **Address**:Salford · **Hours**:Monday to Friday (37.5 Hours per week) · **Training -**6 weeks onsite/Monday ...
-
Customer Service
1 week ago
PropCall Old Trafford, United Kingdom**Job Role**: Customer Service / Maintenance Co-Ordinator (Evenings/Weekends) · **Contract Type**: Part Time, Fixed Term Contract (November to January) · **Working Pattern/Hours**:Monday (5pm-10pm), Tuesday (5pm-10pm) and Saturday (10am-8pm) **OR **Thursday (5pm-10pm), Friday (5p ...
-
Customer Service
1 week ago
PropCall Old Trafford, United Kingdom**Job Role**: Customer Service / Property Assistant (Evenings/Weekends) · **Contract Type**: Part Time · **Working Pattern/Hours**:Monday (5pm-10pm), Tuesday (5pm-10pm) and Sunday (9am-5pm) · **Starting salary**:£10.43 per hour · **Company Overview**: PropCall are a specialist ou ...
-
Customer Service Administrator
2 weeks ago
Mpeople Swinton, United KingdomMpeople Recruitment are currently seeking a **Customer Service Administrator **to join a market leading and well-established business based in **Swinton**. · - **Salary: £21,000 - £24,000 **dependent on experience · - **Location: Swinton **(M27) · - **Hours of work**:09:00 - 17:0 ...
-
Customer Service Administrator
1 week ago
Mpeople Swinton, United KingdomMpeople Recruitment are currently seeking an **Customer Service Administrator **to join a market leading manufacturing company within their Sales & Customer Service team, based in **Swinton**. · - **Salary: £23,000 - £26,000 **dependent on experience · - **Location: Clifton, Swin ...
-
Customer Service Administrator
2 weeks ago
MBCC Group Swinton, United KingdomJoin our international network of experts. For more than 100 years Master Builders Solutions has offered advanced chemical solutions to construct, maintain, repair and renovate buildings and structures. Our comprehensive product portfolio encompasses admixtures to improve the wor ...
-
Customer Service
16 hours ago
Search Consultancy Salford, United Kingdom**Job Title: Customer Service and Sales Advisor** · **Job Type: Ongoing temp role applicants would need to commit to until End of March 2023** · **Industry: Customer Service** · **Location: Salford Quays (By the Lowry Shopping Outlet)** · **Salary: £9.50 an hour. Starting ASAP** ...
-
Customer Service
4 days ago
Search Consultancy Salford, United Kingdom**Customer Service Advisor · - Temp to perm** · **Salary £10.21 an hour** · **Based in Salford Quays (Near Harbour city tram stop)** · **Working hours between 8.30am-5.00pm Monday to Friday (35 hours a week) No weekend work** · **Start date Monday 6th February 2023** · This is no ...
-
Customer Service Administrator
2 weeks ago
Mpeople Swinton, United KingdomMpeople Recruitment are currently seeking a **Customer Service Administrator **to join a market leading and well-established business based in **Clifton, Swinton**. · - **Salary: £23,000 - £26,000 **dependent on experience · - **Location: Clifton, Swinton **(M27) · - **Hours of w ...
-
Customer Service Advisor
2 weeks ago
myrecruit Ltd Swinton, United KingdomOur client in an online order platform for fashionable homewear. You will be working in a modern and luxury office space above the distribution facility. · **The role will involve** · - Giving an exceptional customer service experience. · **About you** · - At least 1 year's exper ...
Customer Service - Swinton, Greater Manchester, United Kingdom - Optimise By Recruitment
Description
Optimise by Recruitment are delighted to be working alongside a remarkable client who plays a central role in in the Consumer Finance Industry, as one of the top Home Improvement Lenders in the UK.
Your Role
The Customer Service role is responsible for providing potential and existing customers with support to enhance good customer outcomes and satisfaction.
Working in conjunction with other departments to provide an outstanding service during the complete journey from application to live agreements and meeting the overall needs of the business.
You will be joining our clients expanding and friendly team, who are committed to making a positive difference in sustaining the support for their Suppliers and Customers.
This is a rare chance to join our fast growing, innovative organisation with a real passion and purpose for our network.
You'll be comfortable supporting your team with daily challenges and ad-hoc duties as required.
As an experienced customer Service professional, you'll understand how to manage challenging conversations, vulnerable and difficult customers, demonstrating a professional attitude on all calls.
You will be proficient in the use of Microsoft Office packages including Outlook, Word and Excel and be able to produce quality documents as and when required.
Responsibilities