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Business Development Leader
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Training & Development Leader
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Training & Development Leader
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Training & Development Leader
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Training & Development Leader
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Training & Development Leader - Scotland, United Kingdom - Rainbow Care Services
Description
Rainbow Falkirk Branch have an exciting opportunity for a 3 day per week Team Leader The Team Leader role requires candidates that can promote a high-quality service, which promotes independence and choice to our service users enabling them to reach the optimum level of independence whilst living in their own home.
They should be professional, polite and attentive, whilst also being accurate and should be able to represent the business at a senior level, both internally and externally.
They will play an essential role in the company, helping to enhance the good standing and reputation of the company and to serve in the best interests of individual clients.
This position comes with the potential of further career development as well as interesting and satisfying professional challenges.To promote continuing improvement in service quality.
Ensure all Service Users receive a weekly rota with names and times when staff will be covering their calls.
Notifying Service Users of any changes to their weekly rota.Ensure that the Company Policies and Procedures are available to all employees and are adhered too.
Ensure all staff recruitment and selection, poor performance, sickness, absence and conduct issues are dealt with consistently and effectively, according to the Companys Policies and Procedures.
Ensure all disciplinary and grievance issues are dealt with promptly and in accordance with the Companys policy and procedure.
To support the Branch Manager and Care Coordinators in the recruitment and selection of domiciliary care staff. Ensure all newly recruited care staff complete their induction training, ensuring competencies of all relevant paperwork.To take part on a rota basis in the local support of our out of hours service.
To be responsible for undertaking emergency first visits, including initial risk assessments.
To deal promptly and appropriately with any complaints received.
Training and Development of Staff
To ensure that all staff are trained to the standards required and competent to provide the quality care required by individual service users.
To complete the induction process for all care staff arranging shadow shifts, monitoring visits etc.Ensure all relevant updates are in line with CQC standards and recommendations.
Liaise with the staff team, raising awareness of new procedures, training requirements and the development of Services.
To undertake training which is appropriate and deemed necessary to the post in order to enhance skills and service delivery (e.
To be flexible in your approach to meet the needs of the service.
To maintain an awareness of current instructions issued orally or in writing.
Must hold or be working towards a Level 2/3 in Health & Social Care.
Experience with a good track record of business relationship management within a Public Sector.
Travelling will be required with this position
Rainbow Care Services reserves the right to alter the content of this job description, after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.
The duties described in this job description must be carried out in a manner, which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the companys Equal Opportunities Policy.
As an employee you have responsibility for the successful application of ourEqual Opportunities Policy:
This includes utilising the Companys Disciplinary Policy.
By bringing to the attention of management discriminatory acts or practices.
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