- Customer Service Excellence: Provide unparalleled administrative support to the sales team, and reseller partners, ensuring exceptional customer service delivery
- Quotation Management: Generate a high volume of quotations for both new business and renewal opportunities, demonstrating precision and attention to detail.
- Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution.
- CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information.
- Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication.
- Professionalism: Exhibit excellent written and verbal communication skills, with a focus on delivering clear and concise messages.
- Organisational Skills: Ability to prioritize tasks, manage concurrent activities, and multitask effectively in a fast-paced environment.
- Technical Proficiency: Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM.
- Resilience: Stay calm under pressure, demonstrating resilience and adaptability in challenging situations.
- Experience: Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
- Initiative: Driven and self-motivated, with the ability to work independently and take ownership of tasks.
- Collaborative Spirit: A team player with a collaborative approach, maintaining a professional demeanor at all times.
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Executive Support
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Executive Support Officer
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Sales Support Executive - London, United Kingdom - Robertson & Sumner Ltd
Description
Are you ready to take your administrative skills to the next level? We're seeking a proactive and detail-oriented individual to join our client's dynamic vendor sales team. As a Sales Support Executive, you'll play a pivotal role in ensuring their sales operations run smoothly and efficiently. What You'll Do: