Rota Coordinator - Bury St Edmunds, United Kingdom - West Suffolk NHS Foundation Trust

West Suffolk NHS Foundation Trust Bury St Edmunds, United Kingdom

3 weeks ago

Permanent

Description

Job summary

Band 4 Rota coordinator

West Suffolk Hospital

hours per week - Monday to Friday

An exciting opportunity has presented for the recruitment of an electronic Rota Co-ordinator within the Surgical Division. The post holder will be part of a team responsible for the electronic rota and for the day-to-day co-ordination of the medical staffing rota challenges.

The post holder will be required to also work closely both with the Surgical and Anaesthetic Division, Medical and Operational Team and the broader medical staffing network within the West Suffolk NHS Foundation Trust.

The successful applicant will also be required to cross cover for colleagues during periods of annual and other types of leave.

For further information please contact either Jackie Brennan, Surgical Rota Team Manager on or Ivanka Hollis, Service Manager on

Main duties of the job

To provide a support to all levels of the multi-disciplinary team along with other senior members within the Surgical Division.

Answering phone calls & informing the correct team

Typing letters and issuing these out to patients/GPs

Attending Schedule meetings with Senior Management

Daily rota update

Keeping the rota up to date 10 weeks ahead

Liaising with the Clinical Rota leads to alter rota's accordingly

Linking with the other co-Ordinator's and covering them when they are away

The above list covers some of the duties within this role.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 - 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete "on call" duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job description

Job responsibilities

Please see job description for full details.

To develop and maintain the surgical rotas for the Consultants, SpRs and junior doctors. This will also include calculating leave of the Consultants and adding this to the system.

To escalate any problems with the Surgical Rota Team Manager who will then liaise with the Service Managers.

To ascertain where Locums are required and liaise with the Rota Team Manager for approval of funding.

Approving/declining leave requests for all junior doctors and SpRs along with allocating their leave as per their contract agreement. Once the Service Manager has approved the Consultants leave this is then annotated on the rota by the co-ordinators.

To plan/coordinate and maintain all rotas ensuring appropriate cover is given for the Service needs, along with ensuring that all ward rounds have sufficient staffing.

To maintain close liaison with junior doctors, consultants, and the Rota Team Manager to enable them to provide high quality patient care and safety by efficiently deploying juniors within the Surgical Directorate.

To resolve any day-to-day situations in a timely manner for the service to continue running without impacting patient care. This involves short notice requests such as emergency leave requests, sick leave cover and on-call cover.

To assist in projects and service developments associated with the rota co-ordination

To link with HR on rota issues

To book rooms and attend all inductions to discuss how the Rota works and the rules regarding applying for leave and who to contact with any issues.

Any other adhoc duties as requested by the Rota Team Manager or Service Manager.

Person Specification

Education and qualifications

Essential

Maths and English qualification

Experience and knowledge

Essential

Previous experience with allocation of staff.

Knowledge of skill mix required to run each service area.

Excel knowledge for Windows 10

Proven Computer literacy

Desirable

Previous NHS or related environment

Some customer care experience

Skills and abilities

Essential

Accurate Key Board Skills

Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.

Able to liaise with Senior Staff throughout the Trust, with regards to covering empty slots on the rota.

Full understanding of Trust Policies regarding leave requests.

Good interpersonal skills

Good organisational skills

Desirable

Knowledge of the Hospital Administration System

Understanding of Databases

Personal qualities

Essential

Clear and precise communication skills

Good telephone manner

Able to work under pressure

Able to meet deadlines

Friendly and helpful manner

Caring attitude

Attention to detail

Ability to work on own initiative or part of a team

Flexible approach to working hours and duties

Able to demonstrate an understanding of issues relating to confidentiality

Good timekeeping

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