- Building relationships with customers and colleagues with great organisation and prioritisation skills
- An opportunity to join a large team who work on a hybrid pattern between home and in our Peterborough office approx. 2 days per week
- A fun and friendly culture where our customers come first and accuracy is key, attention to detail is important in this role
- Comprehensive Training and development on offer with the opportunity to progress your career in the future across many other aspects of the division and also the AB Agri & ABF group.
- A great communicator
- Confident and comfortable with speaking on the phone, over email and other sources of communication.
- Comfortable with working with numbers and understanding the importance of correct data entry – this role will include data entry onto a number of systems where product codes can be similar.
- Previous experience in a customer service role is desired but as long as you have a positive attitude, we can teach you the rest.
- Self-motivated with great customer service skills – you will be interacting with our customers on a daily basis, so relationship building is key
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ABN Customer Support Co-ordinator - Peterborough, United Kingdom - AB Agri
Description
What's in it for you
What we're looking for
Location
We can offer a full-time or hybrid approach from our Peterborough office. Ideally you will need to be able to come to the office 1-2 times a week but there is opportunity to be in the office full time if this works better for you
Rewarding your passion
When you join us, you'll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one.
Skills & Experience
Not SpecifiedAbout The Company
About us
ABN is the UK's number one animal feed business, serving pig and poultry producers across the UK. These range from large corporate customers through to family-owned farm enterprises. We service these customers with feed, nutrition, advice, and related services.
We're part of AB Agri, the agricultural division of Associated British Foods (ABF plc) and we're passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry. What sets us apart is how we delight our customers - and that's because of great people like you. People with different life experiences who share common values. Together we're building a fair, innovative and inclusive culture.
As a Disability Confident employer, we're committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.
