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Dental Service Associate
1 week ago
Tzu Chi Singapore Redhill, United KingdomPosted on : 04 Dec 2023, · Location : Redhill · Dental Service Associate · **Job Description**: · - 1 Assist dentist in (a) dental procedures, (b) dental lab work, (c) cross infectivity management · - Manage patient registration, appointments, and other related processes · - Assi ...
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Customer Service Associates
3 weeks ago
Dimensions Specialist Recruitment Ltd Banstead, United KingdomWe are recruiting for a global investment management organisation who have introduced a highly attractive hybrid flexible working programme. As a respected employer and organisation, **they have also just been named by Glassdoor as one of the best places to work in 2023**. They a ...
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Customer Service Associates
4 days ago
Dimensions Specialist Recruitment Ltd Banstead, United Kingdom**Customer/Client Services Associates** · **Full Training Provided** · **Competitive Remuneration Package including Bonus** · **Hybrid Work, initially 2 days in the office** · **Salary £25,700 plus ongoing training, development and progression.** · Do you working within a custome ...
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Associate Service Administrative Assistant
1 week ago
Cubic Corporation Salfords, United KingdomBusiness Unit: · Cubic Transportation Systems · Company Details: · Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and info ...
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Customer Services Associate
5 days ago
ARC Coulsdon, United Kingdom**Job Title/Location**: Customer Services Associate, Surrey & WFH · - **Salary**:£25,700 - £26,800 + bonus average of (c.£2,000) + pension to (c.£3,300) · - **WFH**: 1-2 days office + 3-4 days WFH after initial office based training period · - **Requirements**: A background in cu ...
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Customer Service Associates
1 week ago
Dimensions Specialist Recruitment Ltd Epsom, United KingdomAs an award winning financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales. Their aim to be the first choice for families'mortgages and savings, ...
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Customer Service Associate
1 week ago
PRS Recruitment Solutions Limited Crawley, United Kingdom**PRS Recruitment are looking for a Customer Service Associate to work in and around the Gatwick area.** · - Customer service experience required · - £25-£28,000 per annum · - Monday to Friday only · **Job description** · **Responsibilities**: · - Provide exceptional customer ser ...
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Guest Service Associate Food and Beverage
1 week ago
Courtyard by Marriott London Gatwick Horley, United Kingdom**Job Ref**:KGH6615 · **Branch**:Courtyard by Marriott London Gatwick · **Location**:Courtyard by Marriott London Gatwick, Horley · **Salary/Benefits**:Competitive Salary + Unique Perks · **Contract type**:Permanent · **Hours**:Full Time · **Hours per week**:16 · **Posted date**: ...
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Resident Services Associate
3 weeks ago
ONE PROPERTY RECRUITMENT LTD Croydon, United KingdomOne Property Recruitment have been instructed on the search for a Resident Service Associate based near to Croydon. This position is within the Build to rent sector and it is an extremely exciting niche development. The Residents Service Associate is a vital member of the front o ...
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Pensions Services Associate
1 week ago
Accord for Resource Solutions (GSC) Croydon, United Kingdom**Do you have experience working previously as a pension administrator, and looking to kick start your career with an ever-growing company? If you are seeking that next challenge and want to work within a rewarding business, we would love to hear from you** · - **Location: Croydo ...
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Guest Service Associate
1 week ago
Residential Living Recruitment South West London, United KingdomExciting opportunity to join a growing Build to Rent development as a Guest Services Associate. · **Salary**:£28,000 - £30,000 per annum + Bonus · **Job type**:Permanent · **Hours**: 7am to 7pm · **Shift pattern**: 4 days on 4 days off · **Location**: London · This role involves ...
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Customer/client Service Associates
1 week ago
Dimensions Specialist Recruitment Ltd Epsom, United Kingdom**Customer/Client Services Associates** · **Full Training Provided** · **Competitive Remuneration Package including Bonus** · **Hybrid Work, initially 2 days in the office** · **Salary £25,700 plus ongoing training, development and progression.** · Do you working within a custome ...
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Associate Director, Financial Services
2 days ago
Hannelius Recruitment Epsom, United Kingdom**Location**:Central London | Flexible Hybrid working, office based three times per week · We have an amazing opportunity here for an Associate Director to join a passionate and dedicated team of 12 researchers, within a leading market research agency. · **The role** · A Quant As ...
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Customer Service Associate
3 weeks ago
Lloyd Recruitment Services - Epsom Wimbledon, United Kingdom**Customer Service Associate** · **Based: Wimbledon** · **£25,460 + Excellent Benefits** · I am recruiting on behalf of a FTSE 250 financial services organisation who are keen to recruit Customer Service Associates to be responsible for the resolution of telephone based inbound c ...
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Customer Services Associate
2 weeks ago
Schroders Horsham, United Kingdom**Join Benchmark Capital as a Customer Services Associate** · Please note this role is a 12-month FTC · **Location**:The Schroders Business Campus, Horsham, West Sussex · Are you passionate about driving impact in the financial advisory sector and ensuring exceptional client outc ...
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Customer Service Associate
2 weeks ago
Schroders Horsham, United Kingdom**Job Title: Customer Services Associate** · **Location**:The Schroders Business Campus, Horsham, West Sussex · **Company**:Benchmark Capital · Are you passionate about making a difference in the financial advisory sector and ensuring exceptional client outcomes? Benchmark Capita ...
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Client Services Associate
2 weeks ago
Artemis Recruitment Consultants Ltd London, United KingdomFinancial Services · London · 19/05/2023 · Type of Position: Client Services Associate - London · Pay: £30k - £45k · **Client Services Associate - London**: · We have an exciting opportunity for an individual to fill a Client Services Associate role in London. · **Job purpose**: ...
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Training Service Associate
1 week ago
Page Personnel Finance London, United KingdomAs a Training Service Associate, you'll play a meaningful role in providing the best in class support to their UK Personal Investor business. Working in training will give you the opportunity to help make their crew the best they can be when it comes toserving the financial servi ...
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Investor Service Associate
3 weeks ago
Page Personnel Finance London, United KingdomThe Investor Service Associate join the clients growing business to provide support to our Investor Services team, currently a team of 4 people but set to grow in the immediate future. The role requires a consistently high standard of work and excellentattention to detail. This i ...
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Client Services Associate
3 weeks ago
Connect-IT Recruitment London, United Kingdom**Client Services Associate** · **Salary**:Up to £40,000 DOE, Generous Holiday Allowance, Private Medical Insurance, Life Assurance. · **Location**:London · Connect IT has partnered with a multi-awarding winning financial services company who are undergoing rapid growth. They are ...
Pensions Customer Service Associate - Redhill, Surrey, United Kingdom - Santander Consumer Finance
Description
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
Competitive salary of £27,000-£29,000 per annum (dependant on experience)~25 days holiday per annum, plus bank holidays
~ Annual bonus based on personal and company performance
~£500 flexible benefit allowance
~ Generous pension contributions
~ Employee assistance programme
~ Sharesave scheme
~ Local retail and high street brands discounts
Ensuring exceptional customer service is provided to complainants
Investigating and resolving the cause of individual complaints
Responding to telephone complaints in a professional and timely manner
Acknowledging, drafting and sending out complaints promptly, systematically and fairly within set time limits
Ensure complaints are managed in line with TCF and FCA regulation considerations ensuring complaints are managed fairly, accurately and clearly
Has previous Customer Service experience in an office based role
Has previous complaint handling experience
Is highly organised and possesses strong planning skills
Has a good level of computer literacy and numeracy skills
Has an in depth knowledge of SCUK company complaint handling procedures, company policy and products, department procedures and current legislation (desirable – not essential)
The department operates between the hours of 9am and 5pm, Monday – Friday.
There is a requirement to work 2 bank holidays per year
Location & Training:
Full training for this role will be given and will be on site at our SCUK office in Redhill for upto the first 6 months.
After this time, hybrid working will be available as per the line managers discretion and dependant on the individuals work performance.
Inclusion:
At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed.
We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
Pensions Customer Service Associate professionals in Redhill
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Edita Jurjone
Resourceful, organized and creative individual having experience in Lithuanian language editing, als ...