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    KGM, Motor Personal Injury Handler - London, United Kingdom - Howden Group Holdings

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    Full time
    Description

    From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

    People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

    With over 60 years of specialist problem solving experience​​ KGM were founded in 1957 and we have been a key player within the specialist motorinsuranceindustry

    Main Responsibilities:


    • Application of company reserving philosophy.

    • Management of Claims through the applicable Portals

    • Negotiation of policyholder and third party claims to settlement including Personal Injury

    • Communicating with brokers

    • Instructing and liaising with solicitors and adjusters from agreed panel

    • Assist with internal and external audit process

    • Liaising with underwriters on claims issues

    • Putting service excellence to our internal and external customers at the heart of everything we do

    Skills and Experience:


    • Knowledge of coverage's, benefits and exclusions.

    • Good understanding of legal liability and supporting case law

    • Understanding and application of legal and regulatory issues relating to the policy wordings

    • Understanding of the MoJ reforms, RTA and Credit Hire

    • Understanding and application of standard processes and procedures.

    • Experience of Personal Injury evaluation tools

    • Experience of handling PI claims in both portals and outside

    Personal Qualities:


    • Team player combined with a positive attitude to new challenges

    • Good communication skills both written and verbal

    • Demonstrates a willingness to learn and ability to identify appropriate sources of learning

    • Good negotiation skills.

    Our Culture: People First

    We've travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:


    • An employee-ownership model

    • Aligned external investors

    • The trust and integrity born of friendship

    • Expertise

    • Independence

    Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

    Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that's better for everyone.

    Diversity & Inclusion

    At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

    Permanent


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