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    Bid Management Leader - London, United Kingdom - Mercer

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    Bid Management Leader – Employee Benefits

    At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We are seeking a Bid Management Leader to lead a team of four bid and proposal experts across management, writing and design, for our multinational employee benefits bid team

    This role is ideally based in our London office, however we will consider candidates who can be based from any of our UK offices.

    What can you expect:

    • This is the Team Leader role on a tight-knit team of bid specialists in our Mercer Marsh Benefits Multinational Bid Centre. Your primary responsibility will be to manage complex bids and lead a team of bid specialists who provide bid management and proposal/presentation support for our Global Benefits Management and Darwin Solutions. The Bid Team is part of a Global Commercial Team, which leads on complex, multinational opportunities for some of the largest organisations in the world.
    • You will support cross-functional pursuit teams that include sales professionals, consultants and subject matter experts, on an assigned project basis.

    What you will be rewarded with:

    • Excellent growth/advancement opportunity on a global team, with the opportunity to work with people from around the world. You'll have access to excellent employee benefits, including full Private Health Insurance as well as working in an inclusive team that fosters diversity of thought
    • You'll work with collaborative, intelligent, solutions-focused colleagues who truly care about the work, and each other
    • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
    • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

    We will rely on you to:

    • Manage proposal, RFP and pitch assignments to balance workload evenly/appropriately across the team.
    • Train and manage all bid team members to ensure the continued growth of the capacities of the team, using a coaching approach. This includes training with broader members of the business to uplift the Bid Team brand and increase understanding of the team's roles and responsibilities
    • Develops regular performance check-ins with direct reports, including preparation for mid-year and year-end management review process.
    • Participates in recruitment process (makes recommendations to management) to meet the needs of the department.
    • Identifies areas for continue improvement for the team, developing action plans and liaising with other stakeholders to implement.
    • Coordinates with proposal operations personnel and other peer managers to establish priorities for RFP responses.
    • Create proposals/presentations aligned with client requirements and company branding
    • Develops/drives internal work plans based on external deadlines — and hold pursuit teams accountable
    • Researches/drafts responses to proposal questions in collaboration with subject matter experts
    • Owns master documents and incorporate multiple rounds of edits through completion
    • Facilitates and participate in strategy and storyboard discussions to identify client-centred value propositions/differentiators
    • Write creative, persuasive executive summaries that follow best-practice approaches
    • Partner with a graphic designer to develop engaging finalist presentation materials
    • Draft, customize and update bid team content library and sales collateral

    What you need to have:

    • Degree (Finance, Business, Marketing, Creative Writing)
    • Solid experience in marketing, sales or proposal management (professional services, insurance, healthcare or consulting industry a plus)
    • Proficient in Microsoft 365, including Word, PowerPoint, Excel, and Teams
    • Experience leading, coaching and mentoring junior team members
    • Strong project management, writing and editing skills
    • Ability to manage competing deadlines and adapt to shifting priorities
    • Close attention to detail, without losing sight of the bigger picture
    • Ability to adapt in a high-pressure environment with frequent change
    • High sense of personal accountability and self-motivation

    What makes you stand out:

    • Experience working in the health, well-being and/or benefits industry
    • Experience working in a global capacity with multinational clients and complex opportunities
    • Enthusiasm for writing client-centric sales materials
    • A thirst for knowledge and passion for trying new things
    • Familiarity with SharePoint, Qvidian or online bid procurement tools (such as Ariba)
    • Design experience in Adobe

    Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

    Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

    Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.



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