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    Associate / Senior Associate - Legal, Technical & Claims - London, United Kingdom - Howden Group Holdings

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    Full time
    Description

    From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

    People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

    From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

    We now have an exciting opportunity to join us on a permanent basis as an Associate or Senior Associate within our Legal, Technical & Claims division of the Howden CAP business. The position is based from our office in Borough Market, London.

    We are seeking a qualified Solicitor who will review and lead a suite of tax and contingent risk (TCR), Warranty & Indemnity (W&I) and Title policy wordings, and provide ongoing ad hoc wordings support to brokers within the TCR, W&I and Title teams. You will also run claims under the W&I and TCR policies across several jurisdictions including policy advice to clients and internal partners. The role will report to the Head of Legal, Technical & Claims, Howden CAP.

    People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.

    Key areas of focus

    Policy wordings:

  • Review and amend wordings to improve wording for policyholder. Negotiate agreed wordings with insurers where appropriate and lead on an ongoing basis.
  • Implement lessons learned from claims and legal developments as the need arises.
  • Support placing brokers with policy wording negotiations during live deal.
  • Claims:

  • Coordinate clients' claims in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service.
  • Review and respond to incoming enquiries from clients, insurers and third parties
  • Review and prepare notifications, manage the claims process, consider coverage and deal with settlements
  • Negotiate with markets to achieve the best outcome for the client
  • Build comprehensive and accurate documents detailing claim facts and coverage issues
  • Ensure up to date records are maintained at all times on the Company systems and ensure are filed correctly across all internal systems
  • Develop positive relationships with markets
  • Advise on policy wording improvements based on insurance law and claims experience
  • Record key claims data, compile statistical reports and communicate claims trends and developments.
  • Prepare and assist with preparation of marketing documents
  • Prepare and assist with internal training on claims and insurance law
  • Complete accurate claims administration tasks internally and on CLASS/ECF
  • You

  • Qualified Solicitor – c. 5-10 years PQE.
  • Claims and coverage experience either within an Insurer or Claims team.
  • Basic technical knowledge of the details of FCA regulations as they pertain to insurance intermediaries.
  • Understanding of the general principles of UK insurance and contract law.
  • Strong interpersonal skills – confident and able to create a positive impression.
  • Our Culture: People First

    We've travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:


    • An employee-ownership model

    • Aligned external investors

    • The trust and integrity born of friendship

    • Expertise

    • Independence

    Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

    Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that's better for everyone.

    Diversity & Inclusion

    At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

    Permanent

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