- Respond to enquiries via phone, email and ticketing system in a professional and timely manner
- Serve as the first point of contact for clients seeking technical assistance with IT and Telecom related issues
- Troubleshoot and resolve issues related to hardware and software issues related to computers, network devices, VOIP phones and telecommunications services
- Provide guidance and support to clients on resolving technical issues
- Document all support interactions and solutions
- Collaborate with other support team members to share knowledge and best practices
- Engaging with suppliers, sales and clients from order to delivery
- Strong technical aptitude with ability to troubleshoot
- Previous experience within a customer support role, preferably in IT or telecommunications industry
- Microsoft office (Excel and MS Outlook in particular)
- Familiarity with IT and telecoms systems, including computers, servers, routers, switches, VOIP phones etc
- Excellent communication skills with a customer focused approach
- Ability to multitask and prioritise
- Experience working with ticketing systems
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Machine Operator/ Supervisor
3 weeks ago
Reflect Recruitment Group Newark-on-Trent, United KingdomWe are recruiting on behalf of a manufacturing company that are based between Newark and Grantham for an experienced Machine Operator/Team Leader. · Own transport essential due to location. · This position will be on a temporary to permanent basis. · We are looking for experience ...
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VOIP Operations Supervisor
1 week ago
Apache Associates Newark on Trent, United KingdomVOIP Operations Supervisor · Newark · £28,000 · Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will h ...
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VOIP Operations Supervisor
1 week ago
Apache Associates Newark on Trent, United KingdomJob DescriptionVOIP Operations Supervisor · Newark · £28,000 · Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor ...
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VOIP Operations Supervisor
1 week ago
Apache Associates Newark-on-Trent, United Kingdom Full timeVOIP Operations SupervisorNewark£28,000Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will have caree ...
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VOIP Operations Supervisor
1 week ago
Apache Associates Newark, Nottinghamshire, United Kingdom £28,000VOIP Operations Supervisor · Please make sure you read the following details carefully before making any applications. · Newark · £28,000 · Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is ...
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Yard Assistant
2 weeks ago
First Military Recruitment Newark-on-Trent, United Kingdom**JB254: Yard Assistant** · **Location: Newark-on-Trent** · **Salary: £24,000 - £26,000 per annum** · **Overview**: · First Military Recruitment are currently seeking a Yard Supervisor on behalf of one of our clients. · You will assist the Yard Manager and Equipment Manager in un ...
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Cctv Operator
3 weeks ago
Amberstone Security Newark-on-Trent, United Kingdom**Position within the organization**: · - Reports to the Security Supervisor · - Supports the Security Team Service Delivery · **Key Purpose**: · Working within the Control Room at the Newark campus, the Controller is solely responsible for Proactive and Reactive CCTV management ...
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Traffic Marshall
3 weeks ago
EMCOR UK Newark-on-Trent, United Kingdom**Duties/Responsibilities**: · **Traffic Marshall · - Newark** · **Fixed Term Contract · - 6 month contract** · **£11.25 per hour - Weekly paid** · **Job Purpose**: · To provide services associated with the role of Traffic marshalling. Assist in driving the front of house and Wei ...
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Opportunities at Raf Syerston
2 weeks ago
Serco Plc Newark-on-Trent, United KingdomNewark-on-Trent, NG23 5NG · Full Time · Competitive salaries plus benefits · Here at Serco, we support the development of RAF's next generation of aircrew, engineers, and air traffic controllers through our unique contract with the Air Cadet organisation. At RAF Syerston, Serco a ...
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Yard Supervisor
1 week ago
Project Timber Ltd Newark-on-Trent, United KingdomDo **YOU** want to be part of a fast-growing start-up venture? · Are **YOU** hard working, willing to learn and ambitious? · Are **YOU** ready to express your hard-working ethic, and develop yourself as part of our new culture at Project Timber? · We, at Project Timber, have a su ...
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Aircraft Supervisor Mechanical
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Serco Plc Newark-on-Trent, United Kingdom**Aircraft Supervisor Mechanical** · **RAF Syerston** · **Newark on Trent, NG23 5NN** · **Full Time, Permanent (39 hours per week)** · **Salary £27,848 per annum plus benefits** · Here at Serco we support the development of the RAF's next generation of aircrew, engineers and air ...
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School Cleaner in Elston
1 week ago
Kram Contract Cleaning Newark-on-Trent, United KingdomWe are looking for experienced cleaners to join our team at a local school in Elston, Near Newark. · There are two available shifts patterns that we are looking to recruit for: · 6.00am to 8.00am (1 cleaner) · 3.30pm to 5.30pm ( 2 cleaners ) · This is term time, 39 weeks of the y ...
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Operative
2 weeks ago
Tarmac Newark-on-Trent, United Kingdom**Job Introduction**: · At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. · We are curre ...
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Team Leader
3 weeks ago
CeX Ltd Newark-on-Trent, United KingdomRetail Team Leaders with a passion for games, DVDs, gadgets and computers · Location: Newark · Working hours: 28 hours per week · About Us; · - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Neth ...
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Operative
3 weeks ago
Tarmac Newark-on-Trent, United Kingdom**Job Introduction**: · At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. · We are curre ...
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Evening Cleaner in Newark
2 weeks ago
Kram Contract Cleaning Newark-on-Trent, United KingdomWe are looking for a cleaner to join our team looking after our clients premises at Telford DRive, Newark. · Working 6.00pm to 8.00pm Mon-Fri · £9.50 per hour · Experience not essential as full training will be given. · MAIN DUTIES / RESPONSIBILITIES · Job Title: Part time cleane ...
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Evening Cleaner Newark
2 weeks ago
Kram Contract Cleaning Newark-on-Trent, United KingdomWe are looking for a cleaner to join our team looking after our clients premises at Teford Way, Newark. · Working 6.00pm to 8.00pm Mon-Fri · £9.50 per hour · Experience not essential as full training will be given. · MAIN DUTIES / RESPONSIBILITIES · Job Title: Part time cleaner · ...
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Yard Supervisor
2 weeks ago
Jewson Newark, United KingdomIf you're looking for the next step in your career, or are simply looking for a new challenge, we could have the perfect opportunity for you here at **Jewson Newark** We are looking for an ambitious individual to join our team as a **Yard Supervisor.** If you have a passion for l ...
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Yard Supervisor
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Saint-Gobain Newark-on-Trent, United KingdomIf you're looking for the next step in your career, or are simply looking for a new challenge, we could have the perfect opportunity for you here at **Jewson Newark** We are looking for an ambitious individual to join our team as a **Yard Supervisor.** If you have a passion for l ...
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Manufacturing Team Member
3 weeks ago
Inventor Vyse LTD Newark-on-Trent, United KingdomRole Overview: · We are seeking a dedicated Manufacturing Team Member to play a key role in the production of our cocktail products. This position involves hands-on work in a manufacturing setting, where attention to detail and a commitment to craft are paramount. You will be dir ...
VOIP Operations Supervisor - Newark on Trent, United Kingdom - Apache Associates
Description
VOIP Operations SupervisorNewark
£28,000
Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients.
This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will have career development and one to one training.
You will be responsible as the primary contact for clients, providing technical assistance and troubleshooting support for IT and telecom related issues.
Responsibilities:
Skills:
Due to the number of applications, we will only respond to candidates with the matching requirements