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    Compliance Co-ordinator - London, United Kingdom - D.J. Alexander

    D.J. Alexander
    D.J. Alexander London, United Kingdom

    1 week ago

    Default job background
    Permanent Legal
    Description

    Welcome to DJ Alexander, where Scotland is our playground

    At DJ Alexander, we're always exploring the ins and outs of Scotland. As part of Lomond, the powerhouse of lettings and estate agencies in the UK, we proudly serve the vibrant cities of Edinburgh, Glasgow, St. Andrews, and Aberdeen with a dedicated team of over 200 professionals ready to assist our valued customers.

    If you have an eye for detail and a passion for compliance, we have an exciting opportunity for you as a Compliance Co-ordinator. This is a full-time, permanent role based in the heart of Edinburgh City Centre. Your typical workweek will run for 35 hours, from Monday to Friday, starting at 9am and ending at 5pm. The salary package for this position ranges from £20,000 to £23,000.

    What you'll be doing as a Compliance Administrator:

    • Monitoring safety record data to ensure rental properties comply with regulations.
    • Clarifying legal responsibilities to Landlords and Tenants regarding property access.
    • Managing communication with Landlords, Tenants, and Contractors promptly and efficiently.
    • Coordinating with contractors to oversee maintenance work and uphold quality standards.
    • Providing exceptional customer service and ensuring accurate data reporting.
    • Collaborating with various departments to ensure legal compliance throughout property procedures.
    • Working closely with the team to meet KPIs and address any arising issues effectively.

    We're searching for individuals who not only fit our team but also thrive within it. Ideal candidates will possess:

    • Prior experience in the property/letting industry or with contractors preferred.
    • Strong attention to detail in maintaining safety standards.
    • Effective verbal and written communication skills.
    • Capable of delegating tasks efficiently.
    • Excellent customer service abilities, especially in challenging scenarios.
    • Strong organisational skills with a knack for problem-solving.
    • Proficient in communication, negotiation, conflict resolution, and relaying information.
    • Ability to multitask, prioritise, and remain composed under pressure.
    • Basic IT skills, including familiarity with MS Office Suite (experience with Reapit and Fixflo is a bonus).
    • Legal right to work in the UK.

    At DJ Alexander, we value our team members and offer a range of perks and benefits through LOMONDlife:

    • Exclusive discounts via our smart spending app at over 900 retailers.
    • Access to wellbeing resources for physical, nutritional, financial, and mental health improvement.
    • Free counselling support sessions via our Employee Assistance Programme.
    • Opportunity to purchase up to 5 extra days of annual leave.
    • Smart Tech Scheme for the latest gadgets and appliances.
    • Cycle2Work Scheme to promote a greener commute.
    • Enhanced Family Friendly Leave for various family-related situations.
    • Competitive base pay, commission, and performance bonuses.
    • Special events and celebrations to acknowledge employee loyalty.
    • Pension scheme for retirement planning.
    • Professional qualification funding for career advancement.

    While we work hard, we also know how to have fun with company social events to bring our team together. We are committed to fostering a diverse and inclusive workplace that welcomes individuals from all backgrounds, abilities, and perspectives.

    If you're ready to be part of a team that values and supports you, then DJ Alexander is the place for you. Submit your application today and explore a workplace where your contributions are truly appreciated!

    All employment offers are subject to the verification of the right to work in the UK and successful background screening checks, including qualification and criminal record checks. Detailed information on this process will be provided upon receiving a conditional job offer.

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