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    Business Operations - Birmingham, United Kingdom - Kennedys

    Kennedys
    Kennedys Birmingham, United Kingdom

    2 weeks ago

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    Description

    This role will report to the Head of FM UK & EMEA and will support the FM Leadership team and Senior Facilities Managers to have a united and aligned approach to the delivery of FM services.

    They will be responsible for aligning day-to-day operational facilities management (FM) across a multi-site estate.

    Championing solutions and supporting the team in the delivery of efficient and effective contract management, Health and Safety (H&S) and Environmental compliance of our buildings.

    This role will support the Head of FM in standardisation where possible of processes and procedures, identifying opportunities for improvement and driving operational efficiencies across the portfolio supporting onsite managers to develop a one team approach.

    Building collaborative working with a broad range of internal stakeholders with particular focus on the FM Department. They will support in driving a customer focussed culture across the FM team.

    The Facilities team provide strategic support on projects, risk management, contract management, budget management and ensures the firm acts in accordance with local regulations and ISO standards.

    The Facilities team have presence in all Kennedys offices.
    The development of alignment across all offices in reference to day-to-day operational aspects of the Facilities Management provision
    Support in the collective management of contracts including budget planning, forecasting and tracking
    Collating and reporting on contractual commitments and KPI's in line with agreed SLA's across all sites and supporting Senior Facilities Managers in delivering this
    Compile and present reports on service performance of each service line to senior stakeholders and in line with expectations and objectives
    NEBOSH General Certificate desirable
    Extensive facilities management experience
    Previous process and policy management
    Efficient and diligent document management
    Demonstrable experience in managing contractors in an operational capacity
    Comprehensive statutory and regulatory knowledge and understanding in FM, H&S and Environmental, benchmarking and best practice
    Excellent administration skills with strong skills in Excel
    Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team as and when needed

    Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

    *Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,500 people worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

    Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

    We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services.

    We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

    We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm.

    The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships.

    With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles.

    We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work.

    We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority.

    We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work.

    Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

    We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.

    JD - Facilities Operations Manager - April 2024.
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