- Full-time, permanent position with a competitive salary of £24,000 per year
- Working hours: Full-time, 08:30 - 17:30 with potential for hybrid working after probation
- WF2 location with on-site parking
- Provide excellent customer service, handling queries, delivery issues, and product insight questions
- Act as the primary contact for customer enquiries generated through the company website
- Investigate and resolve customer issues, ensuring accurate record-keeping
- Take ownership of customer order progression, coordinating with internal teams as necessary
- Provide accurate reports on service KPIs for management as needed
- Log and report customer non-conformances, providing recommendations for improvement
- Support the wider customer service team when pressures allow
- Excellent communication skills, both written and verbal
- Proven track record of successful customer service in a busy office environment
- Ability to adapt written responses based on the customer's needs
- Demonstrated customer empathy to understand and resolve issues effectively
- Experience with an e-commerce business
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Service Advisor
3 weeks ago
BMW Group Retail Wakefield, United KingdomSandal Wakefield is looking for a Service Advisor. · **Your role** · You'll be the link between our customers and the workshop. From welcoming customers, you'll ensure their smooth journey, from agreeing to service or understanding repair requirements to booking in work and prese ...
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Service Advisor
3 weeks ago
Additional Resources Ltd Wakefield, United Kingdom**Service Advisor - Motor Vehicle** · **Location: Wakefield** · **Salary: Upto £28,000 OTE + 33 days holiday statutory bank holidays)** · **Immediate start** · Our client are a highly successful motor retailer based in West and South Yorkshire and are now seeking a **Service Advi ...
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Service Advisor
2 weeks ago
Vantage Motor Group Wakefield, United Kingdom**New opportunity not to be missed** Vantage arelooking for a Service Advisor to join our team based in **Toyota Wakefield**. In return you will receive a competitive salary of up to £21,000 per annum (Dependant on experience), up to £31,000 including OTE with excellent benefits ...
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Service Advisor
3 weeks ago
Octane Recruitment Wakefield, United Kingdom**Service Advisor Vacancy** · **Wakefield** · **Salary: £24,500 basic plus Comms/Bonus £30,000** · **Hours of Work: Monday to Friday 8.00am-5.30pm Saturday :00am-12.30pm** · OC12800 · We are currently recruiting for a Service Advisor within a Main Car Dealership in the Wakefield ...
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Service Advisor
3 weeks ago
Sandal BMW Wakefield, United KingdomAre you a friendly, energetic and resourceful person? Do you thrive in a challenging environment and enjoy delivering exceptional customer service while achieving your goals? · The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MI ...
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Service Advisor
3 weeks ago
Work Search Recruitment Wakefield, United KingdomWe currently have a fantastic opportunity for an experienced Service Advisor to join this busy team in Wakefield. Joining a main franchised dealership you will be responsible for: · - Establishing rapport with customers and providing excellent service at all times · - Identifying ...
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Client Services Advisor
4 weeks ago
LANGLAND CONSULTANTS LTD Wakefield, United Kingdom**Client Services Advisor / Customer Liaison Officer ( Hybrid)** · Service Delivery, Project Support, PMO, ITIL, Consultancy, MSP, Customer Service · **Client Services Advisor - About the role**: · Are you a Client Services Advisor / Customer Liaison Officer preferably, with a ba ...
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IT Customer Services Advisor
4 weeks ago
360 Recruitment Consultancy Ltd Wakefield, United Kingdom360 Recruitment are a specialist Technology recruiter, currently recruiting for an IT Customer Service Advisor to join one of the fastest-growing IT Managed Service Provider in the UK. · **Role: · **IT Customer Services Advisor · **Salary**: · Up to £27,500 + Benefits · **Permane ...
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Trainee Service Advisor
3 weeks ago
Cars 2 ltd Wakefield, United KingdomCars2 are a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several the world's leading motor brands, including Hyundai, SEAT, Renault, Dacia, MG and Nissan · We have a fantastic and exciting opportun ...
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Customer Service Advisor
3 weeks ago
Page Personnel - UK Wakefield, United KingdomExciting Customer Service Advisor role based in Wakefield · - Great role for training and career progression · **About Our Client**: · Page Personnel are currently working with a reputable organisation, based in Wakefield, who are looking for a Customer Service Advisor to join th ...
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Customer Service Advisor
3 weeks ago
City & Guilds Group Wakefield, United Kingdom**Customer Services roles in Wakefield** · - **Permanent Role**: · - **Excellent Benefits and great future opportunities**: · - **Full time role; 35 hrs per week**: · - **Great location in Wakefield, free car park, almost immediate interviews and start** · **Ready to change your ...
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Customer Service Advisor
3 weeks ago
Page Personnel - UK Wakefield, United KingdomNew Full Time Customer Service Advisor Based in Wakefield · - Working with a Nationally Recognized Company with Fantastic Benefits · **About Our Client**: · Page Personnel are working with an exciting company based in Wakefield who are looking for a Full Time Customer Service Adv ...
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Customer Service Advisor
2 weeks ago
Page Personnel Secretarial & Business Support Wakefield, United KingdomPage Personnel are working with an exciting company based in Wakefield who are looking for a Full Time Customer Service Advisor to join their rapidly developing team. This is a great company to work for who are constantly growing, offer a competitive salaryand a fantastic office ...
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Customer Service Advisor
3 weeks ago
Page Personnel - UK Wakefield, United KingdomPermanent role with progression opportunities · - Competitive salary of £24,600 · **About Our Client**: · This is an exciting opportunity for Customer Service Advisors to join an established and expanding team. Paying a competitive basic salary (rising after probation), and offer ...
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Customer Service Advisor
3 weeks ago
Akton Recruitment Wakefield, United KingdomWakefield · £13.23 Per Hour · Job Role · I am recruiting for a local authority who is looking for someone to deliver and maintain a caring, empathetic, efficient and welcoming customer service, responding to individual customer needs. · Main Activities · Take responsibility for h ...
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Customer Service Advisor
3 weeks ago
Additional Resources Ltd Wakefield, United Kingdom**Customer Service Advisor** · **Location: Wakefield (WF2)** · **Salary: Upto £25,000 PA** · Our client is one of the leading car dealerships. They are looking for an **Customer Service Advisor **with motor trade experience to join their team. · **Duties**: · - Greeting and liais ...
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Customer Service Advisor
2 weeks ago
Douglas Scott Legal Recruitment Wakefield, United KingdomA top 100 UK law firm in Wakefield are looking to recruit an experienced Customer Service Advisor in their Claims team, on a full-time permanent basis. You will deliver robust quality claims handling, with a key focus on customer outcomes for clients, to contribute to the general ...
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Service Advisor Apprenticeship
3 weeks ago
JCT600 Wakefield, United KingdomService Advisor Apprenticeship - Volkswagen · As a Vehicle Service Advisor working for Volkswagen, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically ...
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Customer Service Advisor
4 weeks ago
City & Guilds Group Wakefield, United Kingdom**Ready to change your life for the better?** · We have several vacancies in our Customer Services department. · This is a pure customer service / contact centre role, not sales role · Have you got previous customer service background or maybe you are passionate about great custo ...
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Customer Service Advisor
2 weeks ago
Wild Recruitment Wakefield, United Kingdom**NB/NHS/Wakefield_ **: · Salary Package: £ £19.72 per hour · Location: Wakefield, England · Consultant: Nicola Van Biljon · Posted: 09/04/2024 · Description: · **Are you looking for a rewarding career path? · **Do you want to be part of a dynamic workforce for a company that dom ...
Ecommerce Customer Service Advisor - Wakefield, West Yorkshire, United Kingdom - Office Angels
Description
Are you passionate about delivering exceptional customer service? Do you thrive in a busy office environment? Our client, a leading manufacturing organisation, is seeking a Customer Service Executive to join their dynamic team and provide an outstanding customer experience.
As a Customer Service Executive, you will be responsible for delivering a best-in-class customer experience to our client's valued customers. You will handle various customer queries, address concerns, provide in-depth product knowledge, and ensure that their journey with our client is exceptional. By being the primary contact for customer enquiries, you will represent the organisation and its brand throughout all communication, ensuring customer satisfaction and loyalty.
Join our client's enthusiastic team and embrace the opportunity to make a positive impact on customers' lives. Apply today by submitting your CV, and let your exceptional customer service skills shine
Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Ecommerce Customer Service Advisor professionals in Wakefield
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Roshan Thachankary
Legal
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Olena Zhuk
Administrator
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Katie Stones
Pilates Teacher
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Esther Akinpelu
Student
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Helen Fitzpatrick
Attention to detail!!
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kirsten Hardcastle
Receptionist