Associate Product Manager - London, United Kingdom - Chip

Description

We are looking for an Associate Product Manager to join our Investments product area as we revolutionise a digital first approach to wealth building.

We need someone who understands what our customers need and will act as their champion within Chip.

What we're doing isn't easy. We need someone who can look at complicated infrastructure, and cutting-edge technology and find ways to make it simple, better, and more human.

We need a problem solver. A doer. Someone who can make things simple and clear, who's not afraid to take ownership of challenges facing our product, find solutions, and communicate comfortably and clearly with every level of the business.

We know the solutions won't always be simple, but you should be able to explain them in a simple way.

We want someone who will join our team improving Chip's investments product, steer it with the customer in mind and not accept anything less than the very best.

NB. This is an Junior to Associate level role, so we won't be accepting applications of anyone above this level at this time.

What you can expect to be doing:

Alongside the support of a Senior Product Manager, you'll execute upon the product roadmap and help scale the functionality and experience of our Investments product. In other words, you'll be:

• Taking a user need or pain point and working with your squad to figure out what the solution might be
• Coordinating across complex internal and external dependencies to go from idea to successful implementation
• Collaborating with teams across Chip to gather requirements, align plans, unblock development, and communicate changes with our customers
• Prioritising and breaking down the backlog while making sure that features get delivered quickly and efficiently with impact
• Tracking and monitoring your features' performance and functionality after launch
• Work closely with your senior PM and your cross-functional team to help deliver upon your product roadmap
• Communicate with your teams to continuously improve how you work together, making sure everyone is productive, happy and efficient

What we're looking for:

• You have experience in working with digital first products in fast-growing companies
• You understand how investments work, and ideally have worked in this area (bonus points if in the FinTech/Product space)
• You're confident and able to take ownership of product development
• You're passionate about building the best possible user experience, and you monitor your metrics to see whether you're delivering
• You're comfortable working in a technical team that deals with ambiguity and highly complex problems every day
• You are a problem solver who can critically think through problems and logically assess and quantify solutions
• You have excellent communication skills and you can build long-lasting relationships with your stakeholders across functions and communicate problems and solutions at all levels
• What we're doing here at Chip excites you
• You understand and share our values

What we're really looking for:

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we're in the financial space, and under the scrutiny that comes with it, the current product team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

PERKS

• Salary banding: IC1 or IC1.2
• Discretionary share option bonus
• Workplace pension scheme
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• Unlimited holiday (policy not to count)
• Annual £1500 Personal Learning Allowance
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

Our Interview Process:

1. Video screen with someone from our Talent team
2. Video interview with the hiring manager
3. You will be given a Product Challenge to complete before your final interview with the CPO & VP of Product. We expect you to give a 5-10 minutes presentation. This challenge will look at your Creative, Analytical and Problem-solving skills, giving you time to show us your best work in a relaxed environment.

Our mission is to build wealth for our generation

Chip started out in 2017 as a clever app to help people save without lifting a finger.

Fast forward five years, and now we've grown into an award-winning wealth app used by over 500,000 people. And we're not slowing down.

Our vision

We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing.

We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.

We're not bankers

Chip has a creative and diverse team of 130, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously.

Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 British Bank Awards.

Our Values

Be ACCOUNTABLE

Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible

Be BOLD

Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers

Be COLLABORATIVE

Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Note to Agencies

Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.