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    Lettings / Portfolio Manager - United Kingdom - Score Associates

    Score Associates
    Score Associates United Kingdom

    2 weeks ago

    Default job background
    £55,000 - £65,000
    Description
    Lettings Portfolio Manager

    An exciting opportunity has arisen to work as a Lettings Portfolio Manager for one of London's most stylish and vibrant neighbourhoods.

    The area is known for its mix of luxury flagships, independent shops, arts scene, restaurants, pubs, hotels, and beautiful homes.

    You will be responsible for overseeing a portfolio of 100 residential properties, managing the entire process of new lettings from start to finish.

    This includes conducting pre-letting checks, marketing properties, completing paperwork, carrying out reference checks, preparing tenancy agreements, and conducting inventory checks:


    Key responsibilities include:
    Managing the entire process of new lettings, from the initial offer to move-in
    Ensuring all pre-letting checks are completed and certifications are up to date
    Marketing properties and deciding which agents to use
    Conducting reference checks for tenants and ensuring they have the right to rent in the UK
    Preparing all tenancy agreements and lease paperwork for the tenant and CEO to sign
    Conducting inventory checks at the start and end of each tenancy
    Cleaning properties before new tenants arrive
    Holding weekly meetings to discuss the portfolio and any available properties
    Holding monthly rent reviews and working closely with the portfolio team
    Renewing all tenancies expiring on the portfolio
    Attending regular meetings with the Lettings Manager and Rental Administrator on outstanding debts
    Being organized and keeping the property management database up to date
    Checking and approving invoices and ensuring invoice workflows are kept free
    Providing the highest level of customer service at all times
    Dealing with tenant deposits and providing relevant documentation
    Calculating sums due to be released to tenants after dilapidations
    Responding to general customer enquiries
    Being a flexible team member and helping cover during holidays, sickness absences, or busy periods.


    Qualifications and experience required:
    ~5 years' experience within the residential lettings sector
    ~ Experience dealing with high net with individuals
    ~ Previous experience in a high-volume, routine administrative environment
    ~ Must be ARLA qualified or equivalent


    Personal attributes:
    Task-focused and structured
    High personal standards of delivery
    Excellent communication skills
    Ability to prioritise tasks and deliver to deadlines
    Thoughtful and considered
    Excellent attention to detail
    Ability to work independently with little supervision
    Co-ordinating and supportive with others


    Salary and benefits:
    ~£55,000 - £65,000 salary DOE (no bonus)
    ~ Very good company benefits (to be disclosed at a later stage)
    ~ Client side position
    ~1 day a week you can work from home
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