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    legal support administrator - Peterborough, United Kingdom - Taylor Rose MW

    Taylor Rose MW background
    Description

    This role involves but is not limited to:
    Using LSO helpdesk ticket system for allocation and prioritisation of tasks

    Reporting to and communicating with LSO Secretarial & Admin Team Leader

    Printing various documents for files or post

    Anti-Money Laundering checks

    Change of fee earners and mass reallocations

    LPA preparation for signature

    Engrossment of Wills

    Courier bookings

    Daily telephone calls to external parties

    Raising bills/invoices

    File opening

    File closing

    WIP write off

    Receiving courier deliveries

    Processing any post received in office

    Outgoing post

    General admin duties

    Monitoring emails

    Training of new staff if required

    Greeting clients and visitors

    Verifying ID

    Informing fee earners of client arrival

    Preparing refreshments for meetings


    Requirements:
    Acute attention to detail

    Ability to multitask

    A professional, honest, flexible and reliable attitude and approach

    Ability to work in a fast paced, high pressured environment

    Customer focus with a proactive "can do" attitude

    Strong communication skills & ability to communicate at all levels and across all departments

    Able to work within a team as well as independently

    Able to demonstrate initiative, strong work ethic and ability to problem solve

    Ability to prioritise workload

    Willingness to learn new skills and adapt to change

    Have a good understanding of the Microsoft office and case management systems

    Ability to travel to other offices to provide support when required


    Company Core Values:

    Aspire:

    To challenge convention, an entrepreneur with energy for change. To be the best we can be.


    Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.


    Integrate: Bring together people and systems into a cohesive force.


    Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.


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