Jobs
>
Oxford

    Support Analyst - Oxford, United Kingdom - University of Oxford

    Default job background
    Full time, Permanent
    Description

    Department/Division/Faculty: Student Systems, Academic Administration Division

    The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

    Department

    Student Systems is a department of just over 20 people providing IT Services and Support for a number of IT systems designed to aid the administration of the student lifecycle, from application to degree ceremony. Student Systems includes a first line service desk who receive incidents for resolution or triage to technical teams for resolution. Student Systems is also responsible for the development of existing systems or delivering new systems and has a range of business analysts, developers and testers to support these activities.

    Student Systems is seeking to appoint a Functional Developer working within the team working on various IT services, primarily SITS/eVision which support student administrative activities.

    About the Role

    The Functional Developer is a member of the 2nd line/functional development team within the Student Systems supporting various student centred IT services. The prime system is built on SITS Vision/eVision and the purpose of this post is to contribute to the configuration and customisation of this and the other IT student services for the University of Oxford. The service supports a wide range of business processes associated with the management and support of student administration across the collegiate University. The post holder will be required to assist in the resolution of technical incidents escalated from the 1st Line support team, resolve bugs and technical problems and also contribute to the development of new functionality within the system.

    About You

    The successful candidate will be a strong problem solver who uses a combination of strong technical skills, subject matter experience, and analytical insight to investigate, resolve, and deliver a wide range of incidents, problems, changes, and enhancements across multiple business areas. The postholder works as part of a wider team of analysts and developers and has extensive interaction with service users across the University. Experience of using database management systems (e.g. SQL), HTML and CSS in a development and or technical support role is essential whilst knowledge of SITS is desirable.

    Application Process

    To apply, please click on the 'Apply' button above.

    You will be required to upload a covering letter/supporting statement and CV in PDF format as well as the details of two referees as part of your online application.

    The closing date for applications is 12noon on 28 May 2024.

    Interviews will take place during week commencing 10 June 2024 and will be held in person.

    £36,024 to £44,263 p.a. G7



  • South Oxfordshire District Council Oxford, United Kingdom

    **Location**: Oxfordshire · **Salary and grade**: £45,568 per year, Grade 7 · **Duration of role**: Permanent · **Hours per week**: 37 · **Probationary period**: Six months · Closing Date: 17 September 2023 · **About the role and what we're looking for**: · **Main duties and resp ...

  • Prince Talent & Resourcing | B Corp™

    IT Support Analyst

    1 week ago


    Prince Talent & Resourcing | B Corp™ Oxford, United Kingdom

    IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 · Who? · Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK's transition to a low carbon economy. Each of our clients projects deliver critical ...

  • Prince Talent & Resourcing | B Corp™

    IT Support Analyst

    1 week ago


    Prince Talent & Resourcing | B Corp™ Oxfordshire, United Kingdom

    IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 · Who? · Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK's transition to a low carbon economy. Each of our clients projects deliver crit ...

  • Prince Talent & Resourcing | B Corp™

    IT Support Analyst

    1 week ago


    Prince Talent & Resourcing | B Corp™ Oxford, United Kingdom

    IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 · To be considered for an interview, please make sure your application is full in line with the job specs as found below. · Who? · Our clients energy solutions directly address the energy trilemma (security, sustainabilit ...

  • Prince Talent & Resourcing | B Corp™

    IT Support Analyst

    1 week ago


    Prince Talent & Resourcing | B Corp™ Oxford, United Kingdom

    IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 · Who?nOur clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK's transition to a low carbon economy. Each of our clients projects deliver critical po ...

  • Prince Talent & Resourcing | B Corp™

    IT Support Analyst

    1 week ago


    Prince Talent & Resourcing | B Corp™ Oxford, Oxfordshire, United Kingdom £32,000

    IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 · To be considered for an interview, please make sure your application is full in line with the job specs as found below. · Who? · Our clients energy solutions directly address the energy trilemma (security, sustainabilit ...

  • Prince Talent & Resourcing | B Corp™

    IT Support Analyst

    1 week ago


    Prince Talent & Resourcing | B Corp™ Oxfordshire, United Kingdom £32,000

    IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 · Who? · Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK's transition to a low carbon economy. Each of our clients projects deliver critical ...

  • Remit Resources

    IT Support Analyst

    2 days ago


    Remit Resources Milton Keynes, United Kingdom

    Are you a skilled IT Support Analyst looking to take the next step in your career? We have an exciting opportunity for you to join a large, enterprise-sized professional services business in their Milton Keynes office. · As a key member of their IT support team, you'll have the o ...

  • Akkodis

    IT Support Analyst

    2 weeks ago


    Akkodis Oxfordshire, United Kingdom Permanent, Full time

    Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth opera ...


  • Mobilus Limited. Lane End, United Kingdom Full time

    Our client is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role is to provide excellent technical support, customer ...


  • HARTLEYCO LTD Reading, United Kingdom

    I'm currently hiring for an Application Support Analyst on behalf of a Software House based in Reading. · You will be responsible for supporting their clients that are utilising their bespoke software and troubleshooting or escalating any issues that are raised. · Below are the k ...


  • 1st Choice Rec Milton Keynes, United Kingdom

    **Desktop Support Analyst (Hybrid working)** · - Salary:DOE · - Monday to Friday · - Hybrid Working (3 days WFH / 2 days in the office) · - 9am-5pm · - 37.5 hours per week · Our client is seeking a Desktop Support Analyst to join their Milton Keynes based Marketing team. · As a D ...


  • Amtis professional Ltd Milton Keynes, United Kingdom

    **Application Support Analyst - Milton Keynes · - 75% home based up to £38,000 DOE + Excellent benefits** · **Application Support, SQL, Scripting, understanding of software troubleshooting, Mobile Apps, Opportunity to learn Power Automate and other MS 365 products** · - Effective ...


  • Kerridge Commercial Systems Hungerford, United Kingdom

    Kerridge Commercial Systems is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors, addressing single · - or multi-branch operations, aswell as catering for or ...


  • Experis LTD Milton Keynes, United Kingdom

    **PRIMARY PURPOSE OF THE JOB**Desktop Support is a key IT function and delivers the leading practice, customer-focused approach defined by VWFS' IT Services Strategy to all in VWFS UK, with associated high levels of service and satisfaction. · They are also responsible for all au ...


  • Specialist Recruit Earley, United Kingdom

    Our client, based in Reading, unites their entire organisation around data and processes, promoting teamwork and collaboration. Due to recent success, they are expanding their team and seeking a Customer Support Analyst. This is a great opportunity to joinan organisation which of ...


  • wild recruitment Milton Keynes, United Kingdom

    Do you fancy a change and have desktop and customer service experience? Here at Wild recruitment we are offering a new opportunity as a **Desktop Support Analyst** working for an established company offering hybrid working and 25 days holiday You will be working alongside the IT ...


  • JWGC IT Recruitment Aylesbury, United Kingdom Full time

    SQL, RDBMS and EDI- ETL – SSIS – POWER APPS – AZURE – DATA MODELLING - MS Excel, Access and Crystal reports. · This is a job for someone with at least 5 years' experience as a Systems Analyst – Application Support or Data Modelling to develop solutions and implement software and ...


  • Avanti Reading, United Kingdom

    Are you looking to launch your IT career with a rapidly growing software company? Avanti Recruitment is working with a company based in Reading that specializes in creating full life cycle and bespoke CRM platforms for small to medium businesses. They areseeking a junior IT Techn ...


  • KINETECH RECRUITMENT LTD Aylesbury, United Kingdom

    Up to £40,000 · Aylesbury · Growing financial business in the UK insurance market seek a Technical Support Analyst with scripting experience in Unix and PowerShell. · Key Responsibilities: · - Manage and report on responses to incidents within service levels. · - Assist with Unix ...