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Kingston upon Hull

    Senior Service Reliability Manager - Hull, East Yorkshire, United Kingdom - Northern Healthcare

    Northern Healthcare
    Northern Healthcare Hull, East Yorkshire, United Kingdom

    3 weeks ago

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    Description
    We are recruiting for an experienced Service Manager for our service at Amy Johnson House in Hull.

    Ideally with multiple or large site management skills someone and previous experience working within mental health / L&D, autism is essential

    Northern Healthcare provides mental health recovery services across many regions within the UK.

    Our services consist of supported living and community outreach services which provide our residents and service users with access to 24-hour support from experienced clinical and support staff.


    As a deputy service manager, you will be supporting the service manager in the provision of a high-quality service for, residential care and employee engagement, providing strong and effective leadership to the onsite team and for the overall day to day running and strategic direction of the service.

    An experienced, strong and compassionate Service Manager to build and help lead our new team.

    You must have strong and effective leadership skills and a L& D background (Learning & Disabilities) and be committed to the values, passion, and determination to put people first, whilst supporting people with learning disabilities or mental health illnesses.


    You will be providing guidance and act as a role model whilst providing the effective delivery of the service with a multi-disciplinary team with a positive culture of support care to our service user.

    Not every day is the same, and it can be quite challenging at times, but the rewards are truly amazing to see our residents improving with the support we provide


    Previous leadership and management skills working in the social care sector, particularly in mental health and/or learning disability is an essential part of this role.

    Ideally, you will have experience in a supported living environment. Must have a L& D background (Learning & Disabilities)

    The role is a full-time position working 37.5 hours per week at our service in Hull.

    This role requires a level of flexibility as you will have the option to join the out-of-hours on-call rota, which can include evenings and weekends.

    Competitive Salary


    • Company pension scheme and contribution.
    • The equivalent of 33 days annual leave (inc. Bank Holidays).
    • Enhanced maternity, paternity and adoption pay.
    • Free car parking at the majority of our services
    Career development & Training


    • Career development and recognition scheme.
    • Support with further studies
    • Apprenticeships route
    Refer a friend scheme with Care Friends


    • Employee recognition scheme.
    • Annual employee awards.
    • Paid Sick pay.
    • Option to purchase 5 days extra annual leave.
    • Group Life Assurance scheme.
    • Flexible working week.
    • Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
    • Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
    • Access to discounted products and services through the Blue Light Card scheme.
    Ensuring that our service users are at the heart of everything we do.

    Work within and implement our policy and procedure, including confidentiality and safeguarding.

    Understanding and experience of CQC requirements and clinical governance and the knowledge and skills to meet their requirements

    Commitment to the delivery of high-quality care

    Has a demonstrable belief in a values-led approach whilst working with service users

    In-depth knowledge and understanding of the complex needs faced by service user

    Responsible for working towards and meeting the service targets and objectives

    Northern Healthcare follows safer recruitment when recruiting staff for all roles within the company and It is important that all applicants are aware of individual responsibilities when working with vulnerable adults, whilst promoting safeguarding of our service users
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