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    Inside Sales Team Lead - Birmingham, United Kingdom - Quarsh

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    Full time
    Description

    Job Title: Inside Sales Team Leader
    Company: Sustainable Packaging Manufacturer

    We are searching for a motivated individual to join a welcoming team as an Inside Sales Team Leader. This position involves:

    • Developing customer-focused strategies
    • Building and nurturing relationships
    • Increasing repeat business
    • Enhancing the overall customer experience

    As the Inside Sales Team Leader, you will oversee a small internal sales team, ensuring top-notch customer service, bolstering our reputation, and fostering customer loyalty. This role is ideal for someone hands-on with a proven track record in new business development, as you will also manage a small territory for growth.

    The perfect candidate will possess exceptional communication, leadership skills, enthusiasm, efficiency, and keen attention to detail.

    Key Responsibilities:

    • Manage the entire customer journey to deliver the best experience, covering direct sales, website inquiries, and marketing efforts.
    • Guide and support the internal sales team to enhance current practices and meet objectives.
    • Handle a portfolio of customer accounts, expanding product sales and driving new business.
    • Maintain accurate sales office administration, including inquiries and orders.
    • Analyze and report on KPIs, sales data, and performance metrics.

    Essential Candidate Requirements:


    • Demonstrated sales expertise in a B2B environment


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