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    Sales Support Administrator - Northwich, United Kingdom - Air IT

    Air IT
    Air IT Northwich, United Kingdom

    3 weeks ago

    Default job background
    Permanent - Full time
    Description

    Are you a proactive and organised individual with a passion for customer service? We're seeking a Sales Support Administrator to join our Client Services team in Northwich.

    About Us: Air IT is an influential and innovative technology company that specialises in providing managed IT services to businesses across various industries. Our mission is to empower organisations with cutting-edge technology solutions, exceptional customer service, and strategic support.

    Role Overview: As a Sales Support Administrator, you will play a crucial role in ensuring the smooth operation of our sales team. You'll be the backbone of our sales process, providing essential administrative support and contributing to our overall success.

    Responsibilities:

  • Be the initial point of contact for inbound queries and build lasting relationships with clients.
  • Coordinate IT procurement, stock control, and billing administration.
  • Provide pre-sales advice and support to clients.
  • Process returns requests and undertake ad hoc projects as needed.
  • Requirements:

  • GCSE Maths and English or equivalent.
  • Knowledge of IT hardware, software, and licensing.
  • Strong administration and organisational skills.
  • UK driving license.
  • Desirable:

  • Relevant industry qualifications.
  • Experience with Microsoft Windows, Exchange Server, and Office Packages.
  • Familiarity with ConnectWise, Quosal, and ISO standards.
  • Skills:

  • Excellent customer service and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong communication and negotiation skills.
  • Attention to detail and ability to prioritize tasks effectively.
  • Join us and be part of a dynamic team where your skills are valued, and your career growth is supported. Apply now and take the next step in your professional journey

    Apply Now

    Details

    Type

    Permanent - Full Time

    Location

    Northwich, Cheshire

    Job Function

    Sales

    Apply Now


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