- Be the initial point of contact for inbound queries and build lasting relationships with clients.
- Coordinate IT procurement, stock control, and billing administration.
- Provide pre-sales advice and support to clients.
- Process returns requests and undertake ad hoc projects as needed.
- GCSE Maths and English or equivalent.
- Knowledge of IT hardware, software, and licensing.
- Strong administration and organisational skills.
- UK driving license.
- Relevant industry qualifications.
- Experience with Microsoft Windows, Exchange Server, and Office Packages.
- Familiarity with ConnectWise, Quosal, and ISO standards.
- Excellent customer service and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong communication and negotiation skills.
- Attention to detail and ability to prioritize tasks effectively.
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Sales Support Administrator - Northwich, United Kingdom - Air IT
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Description
Are you a proactive and organised individual with a passion for customer service? We're seeking a Sales Support Administrator to join our Client Services team in Northwich.
About Us: Air IT is an influential and innovative technology company that specialises in providing managed IT services to businesses across various industries. Our mission is to empower organisations with cutting-edge technology solutions, exceptional customer service, and strategic support.
Role Overview: As a Sales Support Administrator, you will play a crucial role in ensuring the smooth operation of our sales team. You'll be the backbone of our sales process, providing essential administrative support and contributing to our overall success.
Responsibilities:
Requirements:
Desirable:
Skills:
Join us and be part of a dynamic team where your skills are valued, and your career growth is supported. Apply now and take the next step in your professional journey
Apply NowDetails
Type
Permanent - Full Time
Location
Northwich, Cheshire
Job Function
Sales
Apply Now