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Chelmsford

    Administrator Wheelchair services - Chelmsford, United Kingdom - Provide CIC

    Provide CIC
    Provide CIC Chelmsford, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    The Wheelchair Service provides wheelchairs, buggies pressure cushions and special seating to the residents of Mid Essex, adults and children who meet the criteria of the service. This role forms part of the administration team supporting the delivery of the service. The successful candidate will be required to operate to a high standard and manage their own workload with minimal supervision, organise and prioritise their workload on a daily basis. The successful candidate should possess detailed knowledge of Microsoft Office (including Word, PowerPoint, Excel and Outlook) and be able to work confidentially and professionally at all times.

    Main duties of the job

  • To provide comprehensive administrative support to the multi-disciplinary team to ensure delivery of a high quality service.
  • To use wheelchair service data bases & System One to maintain client information.
  • To be responsible for monitoring and updating patient pathway ensuring 18 week waits are a priority.
  • To administrate processes to ensure equipment delivery in a timely way, reporting delays to clinical and management team.
  • Ensure equipment is ordered in a timely way and monitor progress of orders with a view to ensuring client's needs are met.

    • About us

    Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

    We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

    Vision: Transforming Lives Values: Care, Innovation and Compassion Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

    Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

    We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

    Eligible for NHS Pension

    Job description

    Job responsibilities

  • To provide comprehensive administrative support to the multi-disciplinary team to ensure delivery of a high quality service.
  • To use wheelchair service data bases & System One to maintain client information.
  • To be responsible for monitoring and updating patient pathway ensuring 18 week waits are a priority.
  • To administrate processes to ensure equipment delivery in a timely way, reporting delays to clinical and management team.
  • Ensure equipment is ordered in a timely way and monitor progress of orders with a view to ensuring clients needs are met.
    • Person Specification

    Essential

    Essential

  • Demonstrable success in supervising people
  • Experience of Microsoft programmes
  • Demonstrable knowledge of a range of Provide services and how best to access them.
  • NVQ level 3 or relevant experience

    • Desirable

  • An understanding and knowledge of the main health issues affecting the local population.

    • Customer care experience

    Essential

  • Excellent communications skills, verbal and written.
  • Able to work under pressure and in target driven environment
  • NVQ level 3 GCSE english or equivelent experience

    • oNVQ level 3, GCSE AS and A level or equivalent level of knowledge

    Essential

  • Excellent communications skills, verbal and written.
  • Experience of Microsoft programmes
  • oNVQ level 3, GCSE AS and A level or equivalent level of knowledge
  • Evidence of ability to work unsupervised

    • QUALIFICATIONS & EDUCATION

    Essential

  • oNVQ level 3, GCSE AS and A level or equivalent level of knowledge
  • oAble to demonstrate a good level of English language and grammar
  • oKeyboard skills

    • Desirable

  • WORK RELATED KNOWLEDGE & EXPERIENCE oExperience of Microsoft Office programmes oExperience of meeting administration oExperience of working within a team and providing support to more than one person.
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