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    Operations Executive - London, United Kingdom - Bespoke Personnel Ltd

    Bespoke Personnel Ltd
    Bespoke Personnel Ltd London, United Kingdom

    3 weeks ago

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    Description
    Operations Executive £28-30k + annual bonus NW10 Immediate start

    Monday to Friday working in the office (not Hybrid)

    As a member of the Operations & Customer Service team, you will play a crucial role in supporting our day-to-day operations and ensuring the smooth functioning of the business.

    Key Responsibilities

    Management of Order Pipeline - in co-ordination with the Warehouse team manage workload and ensure timely and cost-effective dispatch of orders.

    Review and resolve back-order issues by effective management of stock levels, co-ordination with procurement and communication with customers.

    Help to maintain product portfolio on Company websites and 3rd party platforms, including up-dating of images and descriptions, as well as checking order, stock level and pricing feeds.


    Manage Amazon FBA Consignments:

    working with the warehouse to co-ordinate timely preparation of orders, overseeing correct labelling and packing, organising collection and processing of in-bound consignments.


    Data Entry and Analysis:
    accurately input stock and maintain data in relevant databases. Assist in identifying and resolving inventory discrepancies, find areas for improvement, and opportunities for efficiency gains.

    Inventory Management:

    assist in managing inventory levels by conducting regular stock checks, coordinating with suppliers, and facilitating the replenishment process as needed.


    Customer Service:
    provide responsive and professional support exceeding customer expectations.
    Qualifications/Experience
    Minimum 3 years' experience in an administrative or operations support role, in a related or B2C business.
    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with database management software.
    Strong organizational skills with a keen eye for detail and the ability to multitask effectively.
    Ability to analyse data and draw insights to drive business decisions using MS applications (Excel) and CRM (NetSuite, Salesforce etc)
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