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    Customer Experience - Coventry, United Kingdom - Keepmoat Homes

    Keepmoat Homes
    Keepmoat Homes Coventry, United Kingdom

    2 weeks ago

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    Description

    We have an exciting opportunity for a Sales Executive to join our West Midlands region this will initially be a floating role with a permanent site to be allocated in the region later.

    The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

    The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email.

    They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression.

    They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.

    The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.

    The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.

    They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers.

    They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture.

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