- Day to day management of the Office Services department which encompasses Reception & Hospitality, General Office department, Archiving and Facilities Management (10 direct reports including team leader).
- Day to day management of facilities maintenance for London including providers / suppliers of all services (Air Conditioning, general electrical, lighting, plumbing and leak detection etc.).
- Space planning for new joiners and departmental moves including production of office plans.
- Work with the COO, Projects and Facilities teams to provide operational support relating to any physical moves / relocation projects, including external moves / internal reconfigurations and working with external third parties (e.g. designers, builders, agents etc), and preparing detailed planning schedules as needed.
- Annual budget responsibility for office and facility services.
- Creation and track of annual business plan and departmental objectives.
- Health and safety representative for the firm reporting any accidents/injuries to the HSE in line with RIDDOR.
- Carry out annual general risk and fire risk assessments.
- Bi-weekly Health & Safety and fire evacuation induction (new joiner onboarding).
- Communicate and facilitate regular fire evacuation practices.
- Management of fire wardens and responsible for the recruitment of volunteer fire wardens - reporting to the landlord following evacuations.
- Head First Aider and responsible for the recruitment and training of volunteer first aiders.
- Lead DSE assessor responsible for specifying and ordering ergonomic furniture and equipment.
- Management of office security including access control.
- Ensure all areas of the office are kept clean and tidy and operate efficiently.
- Point of contact for all landlord enquiries relating to the day-to-day operation of the office space, attend regular landlord meetings and advise on any impact to office space.
- Responsible for the day-to-day management, coordination and contract management of building management services and external contractors / suppliers.
- Monitor service levels, negotiate contracts, and ensure deliverables meet quality and cost standards.
- Develop and manage the Facilities and Office Services budget, including forecasting and tracking expenses related to maintenance, repairs, renovations, and other facility-related projects.
- Management of the new Staff social hub and associated catering offering.
- Keep the COO regularly updated with issues relating to the buildings.
- Provide leadership and direction to the Office Services Team Leader and wider team to enable them to deliver in a consistent and structured approach.
- Foster a collaborative and inclusive work environment, promoting professional growth and development.
- Previous experience as Head of Facilities, preferably in a law firm.
- Experience of office moves/refurbishments is an advantage.
- Project management experience.
- Experience of procurement and budgeting processes.
- Knowledge of building systems, maintenance and construction practices.
- Knowledge of health and safety regulations and compliance.
- Have a current office Health & Safety qualification.
- Have a current First Aid qualification.
- Flexible and willing to travel to Leeds when required (approx. every 2-3 months).
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Head of Facilities - London, United Kingdom - Lewis Row Ltd
Description
A Law firm in London are looking for a Head of Facilities to join the firm.
Key Responsibilities:
Facilities Management
General Management
Team Leadership
Skills and Experience
If this sounds like something you are interested in please send your CV or contact Rowena Bubb of Lewis Row Recruitment for further information.