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Saffron Walden

    Service Desk Analyst - Saffron Walden, United Kingdom - Firway Consulting Ltd

    Firway Consulting Ltd
    Firway Consulting Ltd Saffron Walden, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Office Based 5 Days Monday - Friday

    Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service.

    My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and 2nd Line Support Service / Help Desk Engineer with a minimum 2 - 3 years' experience. You may come from an MSP, Managed Service Provider or similar background. You will be a dedicated resource on one of my client high profile customer sites.

    You will have excellent exposure to Windows, Active Directory, Office 365, Azure and some networking resolving more complex issues and escalations.

    • 2nd Line Service Desk / Help Desk Support
    • Office 365 support
    • Azure
    • Firewall management
    • Network troubleshooting

    You must have excellent communication skills and be polite / personable. Attention to detail is a must.

    This is an exciting role where you can build a fantastic long-term career with a chance for advancement within the company. You will also receive first class training.

    Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service.


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