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    Home Based Admin Assistant - United Kingdom - National Grid

    National Grid
    National Grid United Kingdom

    2 weeks ago

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    Description
    Team Support Administrator - Telecoms Commercial Team

    An opportunity has become available for a Team Support within the Commercial Team of National Grid Telecoms based in Castle Donington.

    You'll be results driven, to ensure our National Grid Telecoms teams receive excellent support and our customers receive excellent customer service.

    As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.

    You will need English and Maths GCSE Grade C/Level 4 or above OR Functional Skills Level 2 or above to apply.

    Progression to a higher salary may be available after 12 months, subject to meeting specified knowledge, skills and competencies.

    Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

    National Grid employs over 29,000 people worldwide.

    We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

    The teams at National Grid Telecoms are all about networking.

    They join data technology in lots of different ways to deliver connected and bespoke communications solutions that meet customers' needs.

    National Grid Telecoms teams enable the electricity network to be managed remotely, enabling customers' power to be restored more quickly without having to dispatch engineers into the location.

    In fact, first class services and state-of-the-art facilities continue to drive our growth and create opportunities for people who share our commitment, energy and ambition.

    There are opportunities to get involved in innovative work in a sector that continues to grow dynamically, with career development supported and enabled by on-going training.

    Respond to customer enquiries, both verbally and in writing from Telecoms Commercial Customers.
    Operate and maintain the National Grid Telecoms Sales mailbox system.
    Administer Communications site access and supervision database.
    Provide administration and support to the National Grid Telecoms Commercial team, and to other Telecoms team as required.

    The Ideal CandidateYou must be able to communicate effectively both verbally, and in writing, with customers and other team members and must be able to represent the company positively at all times.

    Possession of basic keyboard skills is desirable and full training will be given on the applications used.
    About The CompanyJoining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition.

    So, as well as a competitive salary, you will also benefit from:

    26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
    Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
    Annual Share Save plan
    Contributory private healthcare scheme for you and your family
    Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
    Free on-site parking at all our main sites

    As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture.

    We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve.

    If you require additional support to complete your online application, please email nged.

    Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

    National Grid
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