- A sound working knowledge of employment law/training and a track record of practical implementation
- A record of providing sound employee relations advice to managers
- Experience of developing, reviewing and implementing policies and procedures
- Experience of writing tailored training programmes to meet the needs of individuals following training needs analyses
- Extensive experience of training delivery
- Strong recruitment skills
- Ideally, previous experience of retailing, managing recruitment , managing training and project work
- Desirable, CIPD qualified (training & HR)
- Computer literate
- Excellent communication and interpersonal skills
- Display a professional image at all times
- Able to build strong, effective and credible relationships with people across the business and raise the profile of HR/training throughout
- Able to communicate orally with confidence and relate well to all categories of employee within the organisation
- Conscientious
- Required to adopt a pro-active approach to identifying and delivering personnel/training solutions
- A strong and influential character, capable of bring new ideas and concepts to the business
- To learn the job requirements and perform effectively in a short time scale
- Potential to pick up the organisations culture/systems quickly
- Flexible/adaptable – can deal with a variety of HR & training matters
- Can cope with mundane aspects of job as well as high profile activities
- Achieves and reacts calmly to time pressure deadlines
- Conscientious, well organised and thorough in task completion
-
Advisor
2 weeks ago
Employment Hero London, United Kingdomrole description role description role description role description role description role description role description role description role description role description role description role description role description role description role description role description role des ...
-
Advisor
2 weeks ago
Employment Hero London, United Kingdomjob description job description job description job description job description job description job description job description job description job description job description job description job description job description job description job description job description job desc ...
-
HR Advisor
2 weeks ago
Employment Hero London, United Kingdomrole description 150 role description 150role description 150role description 150role description 150role description 150role description 150role description 150role description 150role description 150role description 150role description 150role description 150role description 15 ...
-
Customer Service Advisor
3 weeks ago
NRL Group London, United KingdomNew · - Location: London · - Salary: Salary override · - Job Type:Temporary · Posted about 4 hours ago · - **Sector**: Advanced Facilities · - **Contact**: Pawel Czajkowski · - **Contact Phone**: · - **Duration**: 6.0 MONTH · - **Start Date**: 14 February 2023 · - **Expiry Date* ...
-
IT Advisor
2 weeks ago
Shell London, United Kingdom**The Role**: · **Context - Shell Energy Europe & Africa (SE-EA) - "More and cleaner energy solutions"** · Shell Energy Europe is a Trading business that provides businesses with advanced and high-value solutions for energy assets and commodities, including natural gas, power and ...
-
Advisor
2 weeks ago
Compliance London, United Kingdom**What the role involves**: · **Do you have experience within dental compliance? Do you like to provide hands on supportive experience to your network?** · At Dentex, we are doing things differently We are the dental corporate with a twist, we are fortunate to be building an orga ...
-
Advisor
3 weeks ago
Tesla London, United KingdomTesla participates in the E-Verify Program · **What to Expect** · As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting expe ...
-
Advisor/senior Advisor
3 weeks ago
Frost & Sullivan London, United KingdomThe company has a stimulating opportunity in its **Business, Financial & Investor services practice **area focused on research, consulting and sales. The role requires the Senior Consultant to conduct primary/ secondary research; aggregate qualitative and quantitative research to ...
-
Advisor
1 week ago
The Harbour Project for Swindon Refugees and Asylum Seekers London, United KingdomJob description · **About Us** · **Job Purpose** · This is a new position, following restructuring of other roles within the team. The role gives an opportunity to assist some of the most vulnerable people in our society, providing important and necessary support to those who mig ...
-
Advisor
6 days ago
Goldsmiths College London Students' Union London, United KingdomJob description · Each year our advice service supports hundreds of students to successful outcomes that improve student life, including over £150,000 of compensation for students this year. The person in post will play a key role in supporting students with advanced level casewo ...
-
Advisor
1 week ago
Goldsmiths Students' Union London, United Kingdom**Location: New Cross, London** · **Contract Duration**:Full-time, Permanent (4 days in the office and 1 day work from home)** · **Salary: £28,288 P**ro rata** · **Interviews**:Friday 28th April and Tuesday 2nd May 2023** · **Start Date: Thursday 1st June 2023** · - _____________ ...
-
HR Advisor
1 week ago
Red Gem Recruitment London, United KingdomMy client, an established Charity requires an experienced HR Advisor / ER Advisor to join their team. You will be a solid HR Advisor, or have already operated in an ER position previously, and will hold strong ER experience, or will be someone already operatingwithin an ER focuse ...
-
Sales Advisor
1 week ago
Get Recruited (UK) Ltd London, United Kingdom Full timeSALES ADVISOR - SELF STORAGE · BOW · UP TO £27,500 + OTE £34,000 + TRAINING + PROGRESSION + BENEFITS · WILL INVOLVE WEEKEND WORK · THE OPPORTUNITY: · Get Recruited are supporting a rapidly growing high-end storage company who, due to continued growth, are looking for an experie ...
-
Mortgage Advisor
3 weeks ago
Placing Faces London, United Kingdom**The Company: · - ** · This company is a HNW Mortgage Brokerage based in Islington, who are looking for a Mortgage Advisor, and always put the customer at the forefront of everything they do. This role is self-employed but is extremely supportive and no need for self-generation ...
-
Mortgage Advisor
3 weeks ago
D&R Partners Recruitment Limited London, United KingdomMortgage Advisor / Broker - Fully Remote · **Salary**: £28,000 + Commission of up to 15% of earnings + Leads Provided. · This home-based Mortgage Advisor role which is ideal for current Mortgage Advisors either frustrated in their current company or looking for higher earnings wi ...
-
HR Advisor
2 weeks ago
Page Personnel London, United KingdomFantastic HR Advisor opportunity · - Reputable University offering hybrid working · **About Our Client**: · A fast-paced and reputable University based in Central London; offering hybrid working with onsite 3 days per week. · The successful HR Advisor will be responsible for: · - ...
-
Sheq Advisor
1 week ago
Toro Recruitment London, United Kingdom**SHEQ Advisor** · Are you a SHEQ Advisor who is looking for a new opportunity? Then please keep reading · An accredited Power infrastructure company is looking to appoint an experienced SHEQ Advisor to their office in London. The company provides Design & Build along with consul ...
-
HR Advisor
1 week ago
Page Personnel - UK London, United KingdomFantastic HR Advisor opportunity · - Reputable College Group · **About Our Client**: · A college group in Central London, offering hybrid working. · - The successful HR Advisor will be responsible for:* Providing advice and guidance on a range of employee relations casework- Coac ...
-
Financial Advisor
1 week ago
Vision-FS Recruitment London, United Kingdom**Financial Advisor | Independent Financial Advisor** · **£50,000 - £85,000 | Un-Capped Bonus** · **Client Book Provided** · **London| Surrounding area** · **YOUR NEW COMPANY** · An exciting opportunity has become available with a Financial Advice business who are growing its nat ...
-
Mortgage Advisor
2 weeks ago
Placing Faces London, United KingdomTitle: Mortgage Advisor · **Salary**: Up to £30k basic + tiered commission · Location: Remote · We are working with a Shared Ownership/New Build mortgage brokerage. They offer a great work life balance within a flexible friendly company environment. · Mortgage Advisor Responsibil ...
HR Advisor - London, United Kingdom - Hamleys
Description
HR Advisor
Key responsibilities:
HR
· The provision of an advisory service to management on all personnel related matters including employee relations, performance management, flexible working, maternity/paternity pay, recruitment and selection, payroll and training and development, preferably from a retail /hospitality background
· The provision of advice, information and guidance on personnel policy
· To assist with disciplinary, grievances and appeals as necessary and completion of all written communication to employees on these matters
· Development and implementation of the company's personnel policies and procedures
· Interviewing and selecting store management and sending out the necessary letters regarding offers, inductions etc.
· To assist with store recruitment as and when required
· To act as a point of reference for Managers on all matters relating to employee benefits, remuneration etc
· To improve Managers' general understanding of recruitment practice, legislation and regulations
· To maintain relationships with key third parties e.g. the payroll department, pension advisors etc.
· To audit Managers on their HR KPIs
· To assist the HR & Payroll Assistant in maintaining accurate personnel records for all employees in the HR database and office files
· To assist in keeping all job descriptions up to date
· To support colleagues with job searches during times of restructure
· To run the CV clinic as required
Training
· To maintain the Hamleys training Academy - a training programme that encircles all levels of our retail teams from their initial contact with the Company through induction, basic and advanced sales training, supervisory training and finally through to management development and career progression
· To advise and oversee the STP process in stores and analyse the PDPs.
· To identify training needs and work with the Head of HR in providing & delivering training plans/interventions, utilising internal materials and personnel where possible
· To assist the Training and Recruitment Assistant in maintaining training records
· To work with the T&RA and other internal personnel to design, organise, produce and deliver cost effective training programmes and records systems
· To prepare and facilitate the necessary training courses to staff of all levels from all areas of the business
· To work with key internal personnel to design, co-ordinate & execute training weeks for new store openings & new store management training etc.
· To coach management in all areas of the business as required
· Work with the T&RA to organise & maintain product training within Hamleys
· To manage the Hamleys training library
· To maintain a system for evaluating the effectiveness of all training interventions within the business
Ad-hoc
· Ad hoc projects as required as directed by the Head of HR
To assist with employee engagement, retention and communication initiatives, e.g. the newsletter, award schemes, HGF, culture/breakfast club
· To assist with H&S across all sites and play an active role in the H&S committee
· To support the business with change management as required
· To manage the Mystery Shopper process by compiling & distributing summary reports & working with Managers to improve standards as required as well as celebrating success
PERSON SPECIFICATION
Acquired knowledge
Impact on others
Innate abilities
Motivation
Adjustment