- Dealing with telephone queries relating to invoices
- Assisting with invoicing
- Cashbook processing
- Dealing with debtor queries
- Reconciling direct debit files
- Setting up Direct Debit orders
- Investigating unreconciled items
- Taking card payments
- Liaising with other departments in the business to resolve queries
- Replying to emails
- Assisting with the planning of process improvements To succeed in this role you should have the following skills and qualifications:
- Previous experience in a similar role
- A team player with excellent interpersonal skills and professional telephone manner
- The ability to solve problems relating to customer invoices You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
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