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    Vice President of Account Management - London, United Kingdom - Eclerx

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    Description

    Location:
    UK/Hybrid


    Type:
    Full-time


    Department:
    Customer Operations

    _______________________________________________________________________

    The Customer Operations division of eClerx engages in: Technology, Analytics, Customer Experience Solutions, Consulting Services, Field Technical Operations & Omni-channel Solutions.

    eClerx CO provides various process consulting and outsourcing projects to support the middle and back offices of some of the world's largest companies in the world with a concentration in the Cable, Telecommunication, Technology and Media industries.

    Identify/cultivate key accounts and decision makers and develop relationships leading to new large scale business opportunities.

    Continually reassess target markets and proactively partner with Client Engagement Managers and Solution SVP to up/cross sell within designated existing accounts.

    Generate and communicate ideas for go-to market strategies with the SVP of BD and Business Unit leaders.
    Proactively partner with the operations teams to help drive sales.

    Actively attend (in person or virtual) industry events, conferences and trade generate leads and gain up-to-date market intelligence.

    Well versed/experienced in hunting new logo clients and building accounts, as well as making a 'consultative sale' i.e.

    understanding the client issue and then tailoring a solution (in conjunction with Practice Leads and delivery teams) for that client.

    Working knowledge of Microsoft Suite, & the current suite of online/virtual sales tools.

    eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.

    Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.

    eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

    We are also committed to protecting and safeguarding your personal data.

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