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Customer Service Administrator

    Customer Service Administrator - Sunbury-On-Thames, United Kingdom - Kingsgate Recruitment Ltd

    Kingsgate Recruitment Ltd
    Kingsgate Recruitment Ltd Sunbury-On-Thames, United Kingdom

    1 week ago

    Default job background
    permanent Administrative
    Description

    .Administration Agent

    Responsibilities:

    • Provide administrative support to the insurance team by managing and processing insurance-related documents, policies and claims.
    • Ensure accuracy and attention to detail while reviewing and verifying insurance applications, policies and other related documents.
    • Maintain organised and up-to-date records of policyholders, claims and other insurance-related information.
    • Collaborate with insurance agents and underwriters to gather necessary information and complete required paperwork.
    • Assist in the preparation of insurance quotes, proposals, renewals documents.
    • Respond promptly and professionally to inquiries and requests from policyholders, agents and other stakeholders.
    • Conduct research and gather data to support insurance-related decision-making processes.
    • Stay updated with industry trends, regulations and best practices to ensure compliance and provide accurate information
    • Contribute to process improvement initiatives to enhance efficiency and effectiveness in insurance administration.
    • Collaborate with cross-functional teams to ensure seamless coordination and delivery of insurance services.

    Requirements:

    • High attention to detail and strong organisation skills.
    • Proficient in using office software and systems, including spreadsheets and databases.
    • Excellent verbal and written communication skills.
    • Ability to prioritise tasks and meet deadlines in a fast-paced environment.
    • Knowledge of insurance policies, procedures and regulations is preferred.
    • Previous experience in insurance administration or a related field is a plus.

    Working Hours: Monday- Friday (Shift Work) 8:30-19:00 and 1 in 3 Saturdays 09:00-13:00

    Salary £24,500 bonus up to £400 per month



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