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    Document Production Specialist - London, United Kingdom - Howard Kennedy

    Howard Kennedy
    Howard Kennedy London, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    The role

    will focus on quality, reliability and efficiency within a highly specialised team. Working as part of the DPC (Document Production Centre) team, you will deliver and provide a high quality service, in a busy, professional and deadline driven environment.

    You will be an expert in the Microsoft Office suite, as well as being a guardian and ambassador of the Howard Kennedy brand and the firm's house styles and templates.

    Core Hours are 9:30 – 5:30pm, Wednesday to Friday, some pre−arranged weekend overtime may be required on an ad hoc basis as part of a rota. You will need to be flexible from time to time in respect of working hours to ensure that absences are covered, as well as meeting any workload/client requirements.

    Role responsibility

  • Producing, amending and proof-reading quality documents across multiple Microsoft applications including; PowerPoint presentations and transcription through the use of BigHand.
  • Ability to use innovative document production tools.
  • Working with PDF documents (pdfDocs, Adobe and Kofax) – converting to Word/Excel/PowerPoint and formatting appropriately; editing PDF documents (eg, deleting pages, adding pages, redacting, etc).
  • Formatting precedent documents to current house style, maintaining Howard Kennedy branding and creating e-bundles.
  • Sharing of knowledge and expertise across the business. Proactivity in making suggestions for improvements and acting on them.
  • Key player in delivery of excellent client service and embracing the firm's values.
  • Being an ambassador for the DPC and contributing to it's success across the firm − supporting the firm to use the DPC to its fullest potential.
  • Quality checking your own work and that of your peers if required.
  • Working efficiently to meet workflow demands and deadlines, including prioritising own work and communicating with the Workflow Operator or fee earner if a deadline cannot be met.
  • Helping to support the team and knowing when others need help (as well as yourself), highlighting problems before they escalate.
  • Understanding and working to agreed service levels.
  • Highlighting training needs and implementing solutions to show continuous improvement.
  • Adhering to the DPC team processes, procedures and work methods.

    • About you

  • Previous experience in a document specialist role.
  • Advanced knowledge of the Microsoft Office package, in particular Word, Excel and PowerPoint. Also, Knowledge of working with PDF packages.
  • Advanced knowledge of formatting/re−formatting all document types to specified house style or to client specific instructions.
  • Good verbal and written communication skills with an ability to liaise at all levels, including partner level and senior client level.
  • Excellent attention to detail − spelling, accuracy, grammar, interpretation and presentation.
  • Fast, accurate typing skills (both audio and copy typing)
  • Strong organisational skills and excellent prioritisation skills with the ability to anticipate and take initiative.
  • Strong team player − inspiring team members to work cohesively together to achieve results.
  • Self−motivation with a proactive approach to the role − ability to think quickly and solve problems independently.
  • A calm and helpful approach under pressure - ability to take, understand and carry out instructions.
  • Enthusiasm and resilience to cope with a challenging and busy role, with a passion for learning and developing your own skillset.
  • High level of understanding of legal terminology.

    • Benefits

  • Competitive salary
  • 25 days annual holiday
  • Permanent Health Insurance
  • Life Assurance
  • Interest free Season Ticket Loan
  • Private Healthcare
  • Pension Scheme
  • Staff Introductory Scheme
  • Employee Assistance Programme
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