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Liverpool

    Community Homeless Services Lead - Liverpool, United Kingdom - New Start Homes

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    Full time Legal
    Description

    New Start is a family-run, not-for-profit organization, offering residential and supported accommodation services for vulnerable adults, families, children, and young people. We provide a range of homelessness projects and housing solutions to help complex and disadvantaged groups in Merseyside achieve independence and lead fulfilling lives.

    Job Title:

    Community Homeless Services Lead

    Responsible to:

    Director of Operations

    Hours of Work:

    37.5 hours per week

    Location:

    New Start, Head Office, Townsend Lane

    Salary and benefits:

    • £42500
    • 33 days annual leave including bank holidays per annum
    • Paid Medicash support
    • Company Pension Scheme
    • Funded Training Opportunities

    Job Purpose:

    The Community Homeless Services Lead oversees projects providing housing and support in the community, ensuring smooth operations.

    Duties and Responsibilities:

    • Support the Leadership Team in delivering high-quality services with input from stakeholders.
    • Manage safeguarding and incident reporting, review action plans, and promote a therapeutic approach.
    • Ensure staff compliance with training and maintain key stakeholder relationships.
    • Oversee service delivery, ensuring high standards of accommodation and support.

    Specific Duties:

    • Manage staff and services to achieve objectives and build partnerships.
    • Communicate effectively across departments and lead service-specific meetings.
    • Develop internal auditing processes and maintain professional relationships.
    • Monitor performance indicators, deputize when needed, and foster external relations.

    What we're looking for in our ideal Homeless Services Lead:

    • Minimum 2 years management experience in a similar setting (Essential)
    • NVQ Level 3 or above in Health & Social Care (Essential)
    • Leadership and Management qualification (Essential)
    • Demonstrated staff management and motivation skills (Essential)
    • Experience in case work and driving with own vehicle (Essential)
    • Knowledge of IMS system, working with vulnerable groups, and multi-agency collaboration (Desirable)

    This position requires enhanced DBS criminal record disclosure.


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