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Hereford

    Receptionist/Clerk - Podiatric Surgery - Hereford, United Kingdom - Wye Valley NHS Trust

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    Permanent
    Description

    Job summary

    We are looking for a friendly and fully flexible individual to join our Podiatric Surgery Reception Team on a part time basis.

    This position combines the roles of running a busy and productive reception with managing the administrative duties in preparing for the following day's admissions and clinics.

    A positive attitude, good organisation skills and attention to detail are essential to work with our dynamic team, who are dedicated to providing the best possible service and care to our patients.

    Shift Pattern:

    Week 1 - (Wed, Thurs, Fri)

    Week 2 - 9am-5pm (Wed, Thurs, Fri)

    Main duties of the job

    Working as part of a team to provide clerical support to all areas of Podiatric Surgery. As a receptionist; to provide a warm and helpful welcome for all patients and visitors arriving at the department.

    The post holder will be required to work a shift pattern encompassing the unit's opening times. There will be times when the post holder will be asked to rotate throughout the clerical roles within the Theatres & Critical Care Directorate.

    About us

    Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

    Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

    We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

    More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

    We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

    Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

    Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right the time.

    Job description

    Job responsibilities

    For more information about the role and responsibilities please see the attached job description and person specification.

    Please note: This vacancy maybe retracted as a result of being deemed suitable for the redeployment of internal staff.

    Person Specification

    Education & Qualifications

    Essential

  • Maths and English GCSE A* - C grade
  • Desirable

  • IT/Typing qualification
  • Skills, Knowledge & Abilities

    Essential

  • Ability to be able to communicate effectively both verbally and in writing with a range of people to include good telephone manner and listening skills.
  • Good administrative and clerical skills
  • Computer literate to include typing skills
  • Understanding of the importance of patient confidentiality
  • Desirable

  • Understanding of the NHS
  • Experience

    Essential

  • Previous administrative/clerical experience or equivalent
  • Dealing with the public


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