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Weekend Support Advisor
3 weeks ago
Solent Mind New Milton, United Kingdom**Weekend Support Advisor (New Forest Wellbeing)** · **Hours: 12 hours, Saturdays and Sundays (every week or every other weekend)** · **Salary range: £19,048 - £20,476 Pro Rata Per Annum, PP16-19** · **Location: The Hollies, New Milton** · **Department: New Forest Wellbeing** · * ...
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Customer Support Advisor
1 week ago
Stanley Gibbons Ringwood, United Kingdom**Key Responsibilities**: · - Liaise with product specialists to arrange call backs or obtain further information for customers · - Data input: Maintaining the highest standards in quality and productivity paying attention to accuracy and detail. · - Process payments and sales or ...
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Customer Support Advisor
3 weeks ago
MPLOY STAFFING SOLUTIONS LTD Ringwood, United Kingdom**Position**:Customer Care Advisor · **Location**:Ringwood · **Salary**:£24k · **Hours**:Full-Time Hybrid / Monday to Friday · **Position Summary**: · We are actively recruiting for an experienced Customer Care Advisor to proactively manage a customer base by building long term r ...
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Claims Support Advisor
1 week ago
Charles Taylor Christchurch, United Kingdom**Overview**: · **Reference** · 668032 · **Salary** · £24,380 - £24,380/annum · **Job Location**: · - United Kingdom - England - South West England - Gloucestershire - Christchurch · **Job Type** · Permanent · **Posted** · 22 April 2024 · **Claims Support Advisor** · **Christchur ...
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Customer Support Advisor
5 days ago
The Work Shop Resourcing Limited Ringwood, United Kingdom**Customer Support Advisor - Ringwood - £21,500** · The Work Shop is pleased to be working with our client in Ringwood who are looking for a Customer Support Advisor for their Ringwood office. · **Main Duties**: · - Responding to all customer enquiries regarding presales, orders, ...
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Technical Support Advisor
1 week ago
Glow Green Ltd Bournemouth, United Kingdom**Technical Support Advisor** · **£24K - £25K p/a** · If you're looking for a company that champions digital innovation and offers long-term career paths, then look no further than Glow Green · As a leading provider of green energy solutions such as solar panels, battery storage, ...
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Technical Support Advisor
3 weeks ago
The Work Shop Totton, United KingdomWe are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Polish speaking) to join their friendly team. You must be fluent in Polish - both written and oral. Your role will involve offering support ofa technical nature, to poli ...
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Technical Support Advisor
3 weeks ago
The Work Shop Southampton, United KingdomWe are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Romanian speaking) to join their friendly team. You must be fluent in Romanian - both written and oral. Your role will involve offering supportof a technical nature, to ...
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Customer Support Advisor
3 weeks ago
Bond Williams Poole, United KingdomA Customer Support Advisor is required for our client, a well-established company based in Poole. As the Customer Support Advisor, you will be responsible for providing support to the sales team and assisting customers with any queries. · Responsibilities**: · - Provide first cla ...
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Technical Support Advisor
3 weeks ago
Invosys Southampton, United Kingdom**Role summary** · As a Technical Support Advisor at Invosys, you will play a crucial role as the frontline representative of our 24/7 helpdesk, providing technical assistance and exceptional customer service to our clients in the telecommunication sector. You will be responsible ...
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Patient Support Advisor
1 week ago
Leightons Opticians and Hearing Care Southampton, United Kingdom**Ref** · 18694 · **Location** · Southampton - Call Centre · **Closing date** · 28/02/2023 · **Description** · **Benefits** · **Salary**: £20,000 Full Time Equivalent (with OTE after probation period) · Pension Scheme · 22 days annual leave · Staff discounts · Generous Bonus Sche ...
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Specialist Claims Support Advisor
2 weeks ago
Charles Taylor Christchurch, United Kingdom**Overview**: · **Reference** · 667765 · **Salary** · £21,500 - £21,500/annum + Benefits · **Job Location**: · - United Kingdom - England - South West England - Dorset - Christchurch · **Job Type** · Permanent · **Posted** · 18 May 2023 · Specialist Claims Support Advisor - Speci ...
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Business Support Advisor
3 weeks ago
Dynamite Recruitment Solutions Ltd Portsmouth, United KingdomBusiness Support Advisor · Portsmouth · £22000 Plus fantastic benefits which will include the following · Hybrid working · Pension - up to 15% contribution · Employee car scheme · well being hours · Gym memberships · Car schemes · Holiday of between 25 and 30 days dependant on le ...
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Claims Support Advisor
3 weeks ago
Charles Taylor Portsmouth, United Kingdom**Overview**: · **Reference** · 667841 · **Salary** · £24,380 - £24,380/annum + Benefits · **Job Location**: · - United Kingdom - England - South East England - Hampshire - Portsmouth · **Job Type** · Permanent · **Posted** · 02 August 2023 · Claims Support Advisor · Lakeside Nor ...
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Customer Support Advisor
3 weeks ago
ClearCourse Portsmouth, United KingdomCompany description: · Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business. · Since our inception in 2018, we've acquired software and services companies at a rate of more than one a month, s ...
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Technical Support Advisor
1 week ago
Novatech Portsmouth, United Kingdom**We're looking for a technical support champion to join our Contact Centre team** · ***A bit about the role**: · Joining our hardworking and passionate Contact Centre team, this role will primarily focus on providing technical support to our B2B and B2C customers. · Our Contact ...
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Technical Support Advisor
2 weeks ago
Novatech Ltd Portsmouth, United Kingdom**We're looking for a technical support champion to join our Contact Centre team** · ***A bit about the role**: · Joining our hardworking and passionate Contact Centre team, this role will primarily focus on providing technical support to our B2B customers as well as assisting wi ...
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Key Account Support Advisor
3 weeks ago
Pennon Water Services Bournemouth, United Kingdom**Are you passionate about embracing company values and delivering consistently excellent service to customers? Do you want to join a company that values collaboration and high-quality customer service?** · We currently have an opportunity for a Key Account Administrator to join ...
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Technical Support Advisor
1 week ago
The Work Shop Resourcing Limited Totton, United KingdomWe are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Polish speaking) to join their friendly team. You must be fluent in Polish - both written and oral. Your role will involve offering support of a technical nature, to pol ...
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Sales Support Advisor
2 days ago
Manutan UK Ltd Verwood, United Kingdom**About Us** · We are part of the Manutan Group, a leader in the supply of industrial, commercial and office equipment to businesses for over 50 years. Working closely with 27 subsidiaries in 17 countries, we have a UK product offer of over 50,000 products. · **Key Responsibiliti ...
Insurance Support Advisor - New Forest, Hampshire, United Kingdom - Collaborate Recruitment
Description
Working within a consultative sales and services team, you will be working with customers to ensure that they get the home Insurance to meet their requirements.
A consistently professional service is absolutely essential and you will therefore be an excellent communicator.The role will require you to work on both the telephone and chat lines, deal with incoming sales enquiries and manage the contact process from initial quotation through to sale.
Your role will also see you administering policies and taking on additional tasks to support the team, as required.Dealing with new incoming sales and support queries, interacting with customers and internal departments to deal with every stage of a policy from initial enquiry, through to completion.
Ensuring you are compliant during all communications and processes, and record relevant information, to ensure that databases are up to date with the correct customer informationMaintaining consistently high quality and performance and ensuring that the customer has a positive experience throughout the process.
Dealing with complex / nonstandard home insurance quotations and enquiries
Previous experience of selling home insurance is ideal for this role - you will be joining a busy team, so whilst training and support will be provided, our client is looking for someone who has a good general understanding of home insurance, including limitations / risk etc.
Whilst all of the consultants will be involved in both the sales and support element, you will not be making outbound cold calls - you will however be responding to incoming sales queries and general customer service calls, so excellent communication skills and a consultative approach, is essential.
Good computer skills - Microsoft Office, as well as confidence to learn new in-house systems and processes.This is a really unique environment and far from a typical insurance call centre.
Our client prides themselves on the consultative environment and the fact that their consultants are multi skilled, can support customers will all manner of queries, and have the ability to develop, with support and training.
