-
Home Ownership Officer
2 days ago
The Riverside Group Liverpool, United Kingdom**Job Title: Home Ownership Officer** · **Contract Type: Permanent** · **Salary: £29,954 pro rata (£31,531 pro rata is achieved after 12 months successful performance in the role)** · **Working Hours: Part Time 14 hours** · **Working Pattern: Monday & Tuesday** · **Location: Chil ...
-
Home Ownership Officer
1 day ago
The Riverside Group Liverpool, United Kingdom**Job Title**:Home Ownership Officer · **Contract Type**:Permanent · **Salary**:£ £ is achieved after 12 months successful performance in the role) · **Working Hours**:35 hours per week. · **Working Pattern**:To be confirmed · **Location**:Liverpool · **Why Riverside?** · At Rive ...
-
Home Ownership Officer
3 weeks ago
Bolton at Home Bolton, United KingdomJob reference · BH000500 · Date posted · 16/03/2023 · Application closing date · 06/04/2023 · Salary · Grade 4 - £27,883 - £32,096 · Package · Permanent, Full Time (36 Hours) · Contractual hours · 36 · Basis · Full time · Job category/type · Housing · Job description · **What is ...
-
Home Ownership Officer
2 weeks ago
Belmontrecruitment Liverpool, United Kingdom1 week ago Be among the first 25 applicants · Belmont Recruitment are currently looking for a Home Ownership Officer to join a Housing Association based in Liverpool. This is initially a 3 month temporary contract working 37 hours per week, Monday to Friday. · Key Duties You w ...
-
Home Ownership Officer
1 week ago
4Healthcare Liverpool, United Kingdom4Recruitment Services are seeking a Home Ownership Officer. · The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester. · DUTIES AND RESPONSIBILITIES INCLUDE: · Undertake the role of Account Manager for shared ownership and leaseho ...
-
Home Ownership Officer
1 week ago
Spencer Clarke Group Ltd. Liverpool, United Kingdom £18~ Home Ownership Officer ~ · We are working in partnership with a Local authority based inLiverpoolwho are seeking aHome Ownership Officerto join theLandlord Services · Contract- 3 months agency contract. · Full Time Hours– 37 Hours per week. · Location–Based in Liverpool but ...
-
Home Ownership Officer
1 week ago
Belmont Recruitment Liverpool, United Kingdom Contract, Temporary, Full timeBelmont Recruitment are currently looking for a Home Ownership Officer to join a Housing Association based in Liverpool. This is initially a 3 month temporary contract working 37 hours per week, Monday to Friday. · Key Duties: · * You will provide a customer focussed account mana ...
-
Home Ownership Officer
5 days ago
Liquid Liverpool, United KingdomWe have an urgent need for a temporary Home Ownership Officer to work on a temporary basis for 12 weeks. The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester (mainly). This role is paying 23.10 ph (based on 35 hour week, 32,002.39 ...
-
Home Ownership Officer
6 days ago
Liquid Liverpool, United Kingdom TemporaryWe have an urgent need for a temporary Home Ownership Officer to work on a temporary basis for 12 weeks. The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester (mainly). This role is paying £23.10 ph (based on 35 hour week, £32,002.3 ...
-
Home Ownership Officer
1 week ago
Riverside Group Liverpool, United Kingdom £32,002 - £35,267Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32, £35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool, Hybrid Applicants who have been unsucc ...
-
Home Ownership Officer
1 week ago
Belmont Recruitment Liverpool, United KingdomBelmont Recruitment are currently looking for a Home Ownership Officer to join a Housing Association based in Liverpool. This is initially a 3 month temporary contract working 37 hours per week, Monday to Friday. · Key Duties: · You will provide a customer focussed account man ...
-
Home Ownership Officer
1 day ago
Riverside Liverpool, United Kingdom Full timeJob Title: Home Ownership Officer · Contract Type: Permanent · Salary: £32, £35,267.82 is achieved after 12 months successful performance in the role) · Working Hours: 35 hrs per week · Working Pattern: Monday-Saturday · Location: Liverpool, Hybrid · Applicants who have bee ...
-
Home Ownership Officer
1 week ago
4Recruitment Services Liverpool, United Kingdom4Recruitment Services are seeking a Home Ownership Officer. · The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester. DUTIES AND RESPONSIBILITIES INCLUDE: Undertake the role of Account Manager for shared ownership and leasehold cust ...
-
Home Ownership Officer
6 days ago
Liquid Liverpool, United Kingdom £23.10We have an urgent need for a temporary Home Ownership Officer to work on a temporary basis for 12 weeks. The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester (mainly). This role is paying £23.10 ph (based on 35 hour week, £32,002.3 ...
-
Home Ownership Officer
1 week ago
Spencer Clarke Group Liverpool, United Kingdom £18Home Ownership Officer ~ · We are working in partnership with a Local authority based inLiverpoolwho are seeking aHome Ownership Officerto join theLandlord Services Contract- 3 months agency contract. Full Time Hours- 37 Hours per week. Location-Based in Liverpool but also coveri ...
-
Home Ownership Officer
1 week ago
4Recruitment Services Liverpool, United Kingdom4Recruitment Services are seeking a Home Ownership Officer. · The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester. · DUTIES AND RESPONSIBILITIES INCLUDE: · Undertake the role of Account Manager for shared ownership and leaseho ...
-
Graduate Home Ownership Officer
1 week ago
Places for People Preston, United KingdomSo, what are you waiting for? Join a community that cares about you · More about your role · We are excited to recruit a Graduate Homeownership Officer as part of our 2024 Graduate Programme, internally known as our Emerging Talent programme. · As a Graduate Homeownership Officer ...
-
Home Ownership Officer
1 week ago
Red Snapper Recruitment Limited North West, United KingdomRSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. · RSR are curren ...
-
The Riverside Group Liverpool, United KingdomJob Title: Home Ownership Officer · Contract Type: Permanent · Salary: £32, £35,267.82 is achieved after 12 months successful performance in the role) · Working Hours: 35 hrs per week · Working Pattern: Monday-Saturday · Location: Liverpool,Hybrid · If you share our value ...
-
Head of Operational Policy
3 weeks ago
Homes England Liverpool, United Kingdom**Head of Policy**: · **Vacancy closing date 27th April**: · **Interviews week commencing 1st May**: · **A bit about the role...**: · Working in a team with the Assistant Director Policy, Process and Major Projects and the Operations Policy team, the Head of Operations Policy for ...
Home Ownership Officer - Liverpool, United Kingdom - 4Recruitment Services
Description
4Recruitment Services are seeking a Home Ownership Officer.The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester.
DUTIES AND RESPONSIBILITIES INCLUDE:
Undertake the role of Account Manager for shared ownership and leasehold customers, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards.
Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities.
Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required.
Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.
Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns.
Attend customer/resident budget meetings, as required.Manage scheme income and expenditure in line with set budgets, applying discretion for expenditure as required.
Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively.
Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti-social behaviour and unauthorised sub-letting.
Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes.
Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process.
Manage customer complaints in line with the agreed process, ensuring effective resolution within set timescales.Support the sign up of new customers through attending the handover/walkthrough of new properties, ensuring ongoing face to face support to customers on behalf of the Group.
ESSENTIAL REQUIREMENTS INCLUDE:
Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements.
CIOH partial/fully qualified or equivalent qualification or experience.
Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities.
Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information.
Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels.
What we offer:
24 hour one on one specialist consultant based within your geographical area
4Recruitment Services Employee Benefits Programme
Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email