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    Microsoft Dynamics Administrator - United Kingdom - RELOcruitment Ltd

    RELOcruitment Ltd
    RELOcruitment Ltd United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    RELOcruitment are delighted to be working alongside an award-winning Removals & Storage Firm. They provide professional removals and storage solutions all over the globe. They are now looking for a Removals Administrator to join their busy team based in Manchester. The ideal candidate will have excellent communication skills and the ability to meet deadlines. Great customer service skills and administration experience.

    Experience within Removals is a benefit but our client is happy to talk to candidates with great customer service skills who are looking to join an interesting and niche Industry.


    Responsibilities:
    One point customer contact throughout the customer journey.
    Understanding the customers' needs and improve the customer experience.
    Maximise sales opportunity.
    Ability to up sell products and services.
    Work to company and legal standards when processing documentation.
    To deal with all administrative enquiries in a professional and timely manner, ensuring alldocumentation is accurately checked before processing.
    Maintain excellent customer service and communication standards at all times work to KPI'sensuring targets are met.
    Take part in team meetings and briefings when planned.
    Ability to problem solve.
    To build and maintain effective working relationships within the team.
    Other duties as required.


    Skills, Knowledge & Experience:
    Consultative Skills - understanding customer requirements and competitive environment.
    Removals experience is not essential however it is beneficial.
    Customer Service Skills.
    Administration Experience.
    Selling skills and concepts
    • Influencing, listening, questioning, negotiating, and gaining commitmentOrganised.
    Ability to work under pressure and deliver to deadlines.
    Flexible.
    Proactive.
    Approachable.
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