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Customer Service Host
1 week ago
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Customer Service Host
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Customer Service Host - Oxford, United Kingdom - Ambassador Theatre Group
Description
Customer Service Host
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Are you great with customers, but looking for something a little bit different? We're looking for people with great customer service skills to join our ticketing and sales team.
Whether it's a special birthday, or a night out with friends, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live that they want to return again and again
As a Customer Service Host you'll help us achieve this, by offering customer support from our Box Office for up to 90 minutes before each show begins. You'll answer queries about the production, the theatre, and the local vicinity, resolve ticket queries and make sales of the additional products and services that enhance our audiences' visit to the theatre - from ATG+ memberships and gift vouchers to food & beverage packages. Once the show is up and running you'll join the Front of House team for the remainder of your shift.
Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatre with an ever-changing programme of events.