- Managing Insurance tasks within client systems in an accurate and efficient manner.
- Ability to quality control processing work and identify anomalies and errors.
- Training new members of the team and providing ongoing assistance for the resolution of queries raised by the client or members of the team.
- Dealing with clients in a professional manner over the phone or via email.
- Monitor client KPIs and SLAs.
- Assist or run client reports, calls and meetings.
- Build and maintain good relationships with client counterparts.
- Produce MI based on static or clearly defined requirements being communicated.
- Respond to questions & challenges independently in a specific area of expertise, supporting others where necessary.
- Review processed work completed by other team members and feedback any findings.
- Strong technical skills and ability to prioritise workload to meet deadlines.
- Good working knowledge of MS Office particularly Excel at an Intermediate level is desirable.
- Understanding of principles of insurance is essential.
- Good communication, negotiation and persuasion skills when dealing with Client situations.
- 3+ years' experience in a similar role within the insurance market is essential.
- Knowledge of various classes of business, such as marine, energy and non-marine, specialty and casualty is desirable.
- Good understanding of London market systems and procedures is desirable.
- Excellent communication skills to liaise with clients.
- Maintain a conscientious, positive and enthusiastic approach to work, maintaining good working relationships with colleagues.
-
Technical Analyst/systems Analyst
2 weeks ago
Recruitment Partnership Gloucestershire, United Kingdom**Contract Technical Business Analyst** · **6 month contract (with scope to extend)** · **£500 per day (inside IR35 via umbrella company)** · Our **FTSE100** client are looking for a contract**Technical Business Analyst** to assist them on a Digital Communications platform progra ...
-
Technical Analyst
1 week ago
Pro Insurance Solutions Ltd Gloucester, United KingdomThe Vacancy · Technical Analyst – Risk Capture · Pro currently has an exciting opportunity to join us as a Technical Analyst in Risk Capture to be part of our Insurance Services team. The job holder will meet all Client service levels, deliverables and deadlines for the process ...
-
Technical Analyst
3 weeks ago
Pro Insurance Solutions Ltd Gloucester, United KingdomThe Vacancy · Pro currently has some exciting opportunities for Technical Analysts to join our Insurance Services teams on a permanent basis. The job holder will meet all Client service levels, deliverables and deadlines for the processing of Insurance documentation. · This role ...
-
Technical Support Analyst
3 weeks ago
CCL Chippenham, United KingdomTechnical Support Analyst · **Duties**: · - Problem solve · - Stay current with latest technologies · - Able to contribute to technical and process improvements · - Have good interpersonal skills, able to communicate with different types and levels of colleague across the organis ...
-
Delegated Technical Analyst
1 week ago
Pro Insurance Solutions Ltd Gloucester, United KingdomThe Vacancy · Delegated Technical Analyst · Pro currently has an exciting opportunity for a Technical Analyst to join our Insurance Services delegated DUA team on a permanent basis. The job holder will meet all Client service levels, deliverables and deadlines for the processin ...
-
Delegated Technical Analyst
3 weeks ago
PRO GLOBAL Gloucester, United KingdomDelegated Technical Analyst · Pro currently has an exciting opportunity for a Technical Analyst to join our Insurance Services delegated DUA team on a permanent basis. The job holder will meet all Client service levels, deliverables and deadlines for the processing of Insurance d ...
-
Technical Business Analyst
17 hours ago
Opus Recruitment Solutions Ltd Swindon, United Kingdom**Business Analyst | Hybrid (Twice a month in office) | £50,000 - £60,000** · Are you an experienced Technical Business Analyst keen to join an innovation revolution? Maybe you're looking for an exciting new opportunity before the new year? If so, keep reading, I might just have ...
-
CRM Analyst
2 weeks ago
G B Solutions Gloucester, United Kingdom**CRM Analyst** · **£30,000 - £35,000** · **Hybrid, Gloucester** · We are looking for an experienced CRM Analyst to join a Gloucestershire based market leader. · The CRM Analyst will be responsible for the ongoing analysis and development of Hubspot throughout the company, and wi ...
-
Business & Transformation Specialist
1 week ago
Lockheed Martin Corporation Gloucester, United KingdomBusiness Development · - Gloucester · **About the Role** · - We have various exciting opportunities arising at our site in Gloucester for Business & Transformation Analysts, primarily on a variety of Defence, Cyber and Intelligence programmes. · - At Lockheed Martin we'll provide ...
-
Data Analyst
2 weeks ago
Service Care Solutions - Criminal Justice Gloucester, United KingdomService Care Solutions are looking for a Data Analyst to work with in the Gloucestershire Police on an 18-Month contract. · **Location**:Gloucester · **Job Role/Responsibilities**: · To support all projects and programmes within the transformation portfolio. · - Drive the improve ...
-
IT Support Technician
3 weeks ago
Jonathan Lee Recruitment Gloucester, United KingdomIT Support Technician · Salary - £28,000 - £32,000 · Location - Gloucester · As the IT Support Analyst, you will be required to: · - Provide 1st and 2nd line support to on-site and remote users. · - Maintain and support end user hardware, operating systems, and client software. · ...
-
Technical Lead
2 weeks ago
EDF Limited Gloucester, United KingdomAre you looking for a change - an opportunity to learn and grow and gain additional skills? Do you have a good understanding of software design, development and support? Do you possess great analytical, communication and problem solving skills? Do you have an ability to work in a ...
-
Business Analyst
2 weeks ago
Capita Gloucester, United KingdomJoin us as a Business Analyst with EDF Energy via Capita · (Hybrid working from Gloucester Business Park, Full-time, 12 months - Permanent) · About Capita · At Capita, we support clients across a range of sectors, including local Government, central Government, education, transpo ...
-
Customer Success Officer
1 week ago
BAE Systems Gloucester, United Kingdom**Location(s): UK, Europe & Africa : UK : Gloucester || UK, Europe & Africa : UK : Guildford || UK, Europe & Africa : UK : London || UK, Europe & Africa : UK : Manchester** · BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collab ...
-
Data Executive
2 weeks ago
G B Solutions Gloucester, United Kingdom**Data Executive** · **£30,000 - £35,000** · **Hybrid, Gloucester** · We are looking for an experienced Data Executive to join a Gloucestershire based market leader. · The Data Executive will be responsible for the ongoing analysis and development of customer insight throughout t ...
-
Hubspot Specialist
3 weeks ago
G B Solutions Gloucester, United Kingdom**HubSpot Specialist** · **£30,000 - £35,000** · **Hybrid, Gloucester** · We are looking for an experienced HubSpot Specialist to join a Gloucestershire-based market leader. · The HubSpot Specialist will be responsible for the ongoing analysis and development of Hubspot throughou ...
-
CRM Specialist
3 weeks ago
G B Solutions Gloucester, United Kingdom**CRM Specialist** · **£30,000 - £35,000** · **Hybrid, Gloucester** · We are looking for an experienced CRM Specialist to join a Gloucestershire based market leader. · The CRM Specialist will be responsible for the ongoing analysis and development of Hubspot throughout the compan ...
-
IT Service Desk
2 weeks ago
Optimas Solutions Gloucester, United Kingdom**Service Desk Agent** **- **Level 1** · **Gloucester, UK** · *** · **About **Optimas**: · Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse cust ...
-
Cloud Solution Architect
1 week ago
Appcastenterprise Gloucester, United KingdomBAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businessescan unlock digital adv ...
-
Systems Engineer
1 week ago
Appcastenterprise Gloucester, United KingdomAre you passionate about working with cutting edge technology and owning the design and engineering on projects delivering solutions that are central to our customer's missions?Join BAE Systems as a Systems Engineer.We are looking for people with strongfocus on network infrastruc ...
Technical Analyst - Gloucester, United Kingdom - PRO GLOBAL
Description
Pro currently has some exciting opportunities for Technical Analysts to join our Insurance Services teams on a permanent basis. The job holder will meet all Client service levels, deliverables and deadlines for the processing of Insurance documentation.
This role will enable the job holder to develop their insurance knowledge further and build on their customer/client relationship skills.
Pro operates a hybrid working model and this role will be working mainly from home, with travel to the Gloucester or Liverpool office on a weekly basis.
Responsibilities
Skills and Experience
By submitting your personal data to Pro and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy.
