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Internal Sales Engineer - Leicester, United Kingdom - Hawk 3 Talent Solutions
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Are you an experienced Sales Engineer, looking for a new and exciting opportunity ?
Would you like to work for an established business, working within the design and manufacture of high power electrical resistors, used within Industrial Automation, Marine, Telecoms and Rail industries.
The Internal Sales Engineer is the initial technical resource for the company and is responsible for actively driving and managing the "application evaluation" stage of the sales process.
A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes and being able to source solutions to meet their needs.
Processing customer enquiries, which will involve:
Initial customer contact via telephone, email, face and face to face
Managing and understanding and interpreting customer requirements
Producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company
Production of quotations/tenders in a timely, clear, detailed and accurate manner.
Follow up quotations in a timely manner to secure profitable orders
Maintain expert level of product knowledge and applications.
Provide pre-sales technical expertise and product education to new and existing customers
Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department
Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity
Pursue new business opportunities
Occasional site and customer visits
Supporting the Contracts, Engineering and Production departments
Building relationships with customers and potential customers to understand their requirements.
Location
Place of work will be Evington Valley Road, Leicester. Occasional site and customer visits may be required.
Targets
Budgeted order intake
Delivery performance and quality
Essential:
HNC in electrical engineering or equivalent apprenticeship.
Previous experience in a similar role
Customer focused approach with excellent communication skills
Problem solving approach
Strong technical mindset and able to read and interpret technical data and translate to others
Good IT skills, including Microsoft products including Word and Excel
Self-motivated
To be organised, accurate and have an eye for detail
Desirable:
Degree in electrical, electronic or control and engineering
Familiarity with either large OEMs and contractors or international customers.
Previous experience or knowledge of high power or high voltage
Qualifications
Experienced user of finite element analysis software preferably Ansys
Experienced user of 3D modelling software
Hours of Work
37.75 (standard hours are 8.15 to 17.00 Monday to Thursday, 8.15 to 13.00 Friday but may be some flexibility on this)
Salary
£30,000 to £40,000 depending on experience
Benefits
Discretionary bonus scheme, 4% contributory pension, Life insurance, health cash plan, cycle to work, 25 days holiday plus bank holidays, free parking, free tea and coffee
Closing date
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed).
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Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job.