Jobs

    Maintenance Coordinator - Wallingford, United Kingdom - Global CTS Recruitment

    Global CTS Recruitment
    Global CTS Recruitment Wallingford, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description
    Maintenance Coordinator, Wallingford - £25,000 - £30,000

    Monday - Friday, 8am - 5pm - office based


    Global CTS are working with a client based in Wallingford, they are looking for a to join their busy team.

    The ideal candidate would be someone who is process driven, flexible to help other team


    members where needed, have good communication skills, excellent telephone confidence/manner and good time management, as they will be working to deadlines.

    It would also be an advantage if you have a background in contract renewals, but this is not essential.

    Responsibilities


    • Manage and maintain new and existing customer maintenance contracts
    • Create maintenance jobs on a monthly basis using inhouse software
    • Schedule in all clients maintenance jobs
    • Create and issue work orders to subcontractors
    • Follow up paperwork with engineers and sub contractors
    • Issue customer paperwork
    • Set up remedial quotations and following up with quote chasing
    Skills


    • Invoicing - recurring maintenance invoices
    • Manage all contract renewals
    • Ensuring customer satisfaction levels are maintained to a high standard and promptly reporting any issues or complaints
    • First line of contact for complaints and queries
    • Communicating issues internally with relevant staff members
    • Monitoring and ensuring any issues are resolved in a timely manner
    Global CTS Limited


    No terminology used in this job description is intended to discriminate against a person's age, race, religion, gender, marital status, colour, disability or sexual orientation.

    Each candidate is only assessed on their merits, qualifications and abilities to perform the duties of the job described above


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