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Sunderland

    Social Prescribing Team Lead - Sunderland, United Kingdom - Sunderland GP Alliance

    Sunderland GP Alliance
    Sunderland GP Alliance Sunderland, United Kingdom

    3 weeks ago

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    Permanent
    Description

    Job summary

    Job Title: Social Prescribing TeamLead

    Responsible to: Operations Manager

    Location: Sunderland

    Contract Type: Permanent

    Hours: Full Time hours

    Salary: £33,

    Main duties of the job

    The PCN Hub Team Leader will be responsible for first line management and leadership of all hub team members within the allocated PCN to include:

  • Social Prescribers
  • Care Coordinators

    • Working with GPs and other primary care professionals within the PCN you will manage a caseload of patients and where required and as appropriate, refer people back to other services or health professionals within the PCN.

    In addition to the leadership role, the Team Leader will undertake the role of Social Prescribing Link worker within the service and as such will meet the required person specification for that role.

    As a Social Prescribing Link worker you will work as a member of the PCNs team of health professionals, taking referrals from the PCNs Core Network Practices and from a wide range of agencies to support the health and wellbeing of patients.

    About us

    In return successful candidates can expect:

    33 days annual leave

    NHS Pension

    Peer support and team network

    Candidates must also hold a driving licence and have access to a car, insured for business use.

    Successful candidates will be employed by Sunderland GP Alliance, on behalf of the PCNs. SGPA is a not-for-profit organisation owned by the citys GPs, representing over 250,000 patients across Sunderland.

    Job description

    Job responsibilities

    MAIN DUTIES AND RESPONSIBILITIES

    This is a leadership role within the PCN which is carried out in addition to the role to which the post holder is professionally aligned.

    Leadership duties include:

  • First line management of all employees within the PCN Hub
  • Carry out and document regular supervision sessions with all accountable employees
  • Carry out employee appraisals for team
  • Identify training needs and source solutions
  • Deal with first level disciplinary or performance issues.
  • Provide supervision coaching and mentoring to teams
  • Act as first point of contact for PCN practice colleagues and clinical directors
  • Complete any reporting and audit requirements
  • Support the operations manager and deputise where necessary
  • Become an expert in the post holders professionally aligned field, advising service development plans and implementing where necessary

    • Social Prescribing Link worker

    As members of the PCNs team of health professionals, you will take referrals from the PCNs Core Network Practices and from a wide range of agencies to support the health and wellbeing of patients;

  • assess how far a patients health and wellbeing needs can be met by services and other opportunities available in the community;
  • co-produce a simple personalised care and support plan to address the patients health and wellbeing needs by introducing or reconnecting people to community groups and statutory services, and signposting where appropriate and as it matters to the person;
  • evaluate how far the actions in the care and support plan are meeting the patients health and wellbeing needs;
  • provide personalised support to patients, their families and carers to take control of their health and wellbeing, live independently, improve their health outcomes and maintain a healthy lifestyle (including, where appropriate, by referral to weight management services);
  • develop trusting relationships by giving people time and focus on what matters to them;
  • take a holistic approach, based on the patients priorities and the wider determinants of health, including supporting people to take up employment, training and welfare support;
  • explore and support access to a personal health budget where appropriate;
  • manage and prioritise their own caseload, in accordance with the health and wellbeing needs of their population; and where required and as appropriate, refer patients back to other health professionals within the PCN.

    • Training & Development

  • Fully participates in training and development, meeting any, and all, requirements of any courses funded, or part-funded by the Alliance;
  • Engages in a programme of ongoing support and feedback to maximise the benefit of the training and development plan;

    • You will undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

    Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

    General Organisational Responsibilities

    Confidentiality

  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the business of an organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorise persons in accordance with the SGPA policies and procedures, and the protection of personal and sensitive data.

    • Health & Safety

  • The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the SGPA Health & Safety Policy to include:
  • Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
  • Using appropriate infection control procedures and maintaining work areas in a tidy and safe way and free from hazards.
  • Ensuring that all accidents are reported and investigated and follow up action taken where necessary.
  • Maintain all mandatory training.

    • Equality and Diversity

  • The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:
  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
  • Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

    • Quality

  • The post-holder will strive to maintain quality and will:
  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
  • Work effectively with individuals in other agencies to meet patients needs.
  • Effectively manage own time, workload and resources.

    • Communication

  • The post-holder should recognize the importance of effective communication within the team and will strive to:
  • Communicate effectively with other team members, patients and carers and system partners and stakeholders
  • Recognise peoples needs for alternative methods of communication and respond accordingly.
    • Person Specification

    Qualifications

    Essential

  • Demonstrable commitment to personal and professional development
  • Proficient in the use of Microsoft Office applications.

    • Desirable

  • Qualification or training in motivational coaching, or equivalent experience
  • Leadership or management qualification

    • Skills & Abilities

    Essential

  • Skills and Abilities as outlined in the person specification relevant to your professionally aligned role PLUS:
  • Prioritise own work and that of your team.
  • Enable team to work effectively and collaboratively

    • Experience

    Essential

  • Experience and knowledge as outlined in the person specification relevant to your professionally aligned role PLUS:
  • Experience of leading teams
  • Understanding of team relationships and dynamics
  • Experienced in holding difficult conversations and making appropriate challenges

    • Disposition

    Essential

  • Disposition as outlined in the person specification relevant to your professionally aligned role PLUS:
  • Committed to the vision and values of the SGPA and able to embed this within teams
  • Patient and tolerant
  • Fair and compassionate

    • Other

    Essential

  • Any other requirements outlined in the person specifications relevant to your professionally aligned role.
  • Full UK Driving Licence
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