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    Property Support Administrator - London, United Kingdom - D.J. Alexander

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    Permanent Real Estate
    Description

    Welcome to DJ Alexander, a key player in the real estate industry in Scotland. As part of Lomond, one of the leading networks of lettings and estate agencies in the UK, we cover key cities like Edinburgh, Glasgow, St. Andrews, and Aberdeen with a dedicated team of over 200 professionals. Your chance to join our team comes in the form of a full-time role as a Property Support Administrator, located centrally in Edinburgh.

    Job Description for Property Support Administrator:

    • Manage multi-channel inbound contacts through email and phone.
    • Address specific customer inquiries and needs.
    • Offer information about our services.
    • Handle customer complaints efficiently.
    • Coordinate property visits and inspection process.
    • Assist in marketing properties, updating listings, and registration details.
    • Provide administrative support to portfolio teams.
    • Utilize operating software to address customer queries.
    • Oversee IRE software for property management tasks.

    If you're someone with at least a year of experience in an inbound customer contact center, computer literate, excellent at communication and customer service, organized, reliable, and a problem solver, then you might be the right fit for us!

    At DJ Alexander, we prioritize our employees' well-being. Our engagement platform, LOMONDlife, offers fantastic perks like discounts, counselling sessions, holiday purchase scheme, smart tech benefits, and more. We're dedicated to your growth, offering support for professional development and a fun work environment with company socials.

    Come join a diverse and inclusive workplace that values your contribution. Apply now and become part of a team that appreciates your efforts in making a difference. Join us in shaping the future of real estate in Scotland.



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