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Colchester

    Administration Manager - Colchester, United Kingdom - Primary Care Careers

    Primary Care Careers
    Primary Care Careers Colchester, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Mill Road Surgery in Colchester has an opportunity for an administration manager to join our busy practice support team, on a part-time basis for 30 hours per week, over 4-5 days, whose primary responsibility will be to ensure the seamless operation of all administrative processes within the practice.

    Main duties of the job

    This includes overseeing a team with various responsibilities, including, but not limited to:

  • Registrations and GP links
  • Referral management
  • Clinical correspondence management
  • Managing non-NHS work such as medical reports
  • Medical record management
  • Clinical coding & note summarising

    • You will actively support, mentor, train and develop team members and its expected that you will regularly check in with the team, provide 1-to-1s, and support them as their direct report. You will report directly to the practice manager, and work with the management and coordination team on the following:

  • QOF & Enhanced Services
  • Complaints management
  • Internal IT support (troubleshooting PC, printer, smartcard issues)
  • Performing searches/reports, build/modify protocols on SystmOne

    • About us

    Mill Road Surgery has a practice list size of over 17,000 patients and have regularly been voted top in the NHS Patient Survey for GP Surgeries in Colchester.

    For further information please contact Matt Carter via email: or call

    Job description

    Job responsibilities

    Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

    Person Specification

    Experience

    Essential

  • Experience of managing a team
  • Experience of working within primary care and with the general public
  • Experience of undertaking administrative duties
  • Experience of working in a health care setting
  • Excellent communication skills (written and oral)
  • A people person with a proven track record in managing people
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • SystmOne user skills
  • Effective time management (planning &organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

    • Desirable

  • Experience of working in a GP surgery

    • Qualifications

    Essential

  • GCSE grade A to C in English and Mathematics.
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