- Administration:
- Handle all aspects of lettings administration, from drafting tenancy agreements to maintaining accurate records.
- Ensure compliance with regulatory requirements in all documentation.
- Communicate effectively with landlords, tenants, and third-party suppliers to facilitate the letting process.
- Property Viewings:
- Organize property viewings for potential tenants, ensuring properties are presented effectively.
- Provide detailed information and prompt responses to viewing inquiries.
- Collect feedback from viewings and relay relevant information to landlords.
- Client Relations:
- Establish and nurture strong relationships with landlords and tenants, offering exceptional customer service.
- Address client inquiries promptly, resolving issues in a timely manner.
- Keep clients updated throughout the lettings process on property status and agreements.
- Compliance:
- Stay informed on legislation and regulations in the lettings industry.
- Ensure adherence to legal requirements, including right to rent checks and data protection guidelines.
- Implement best practices to uphold professionalism and high service standards.
- Prior experience in lettings administration is a must.
- Strong organizational skills and effective task prioritization.
- Excellent written and verbal communication capabilities.
- Knowledge of relevant industry legislation and regulations.
- Proficiency in Microsoft Office and property management software.
- Proactive approach with a focus on exceptional customer service delivery.
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Estate Agency - Birmingham, United Kingdom - AMR - Specialist Property Recruiters
Description
Job Title: Lettings Coordinator
Company: AMR - one of the UK's leading recruiters for the Property, Estate Agency, Lettings & Property Management
Location: Birmingham City Centre
About the Role: Are you ready to take on a key role as a Lettings Coordinator in Birmingham City Centre? As a Lettings Coordinator, you will be crucial in ensuring the smooth operation of our property lettings process. Your responsibilities will include managing administrative tasks, coordinating property viewings, and ensuring compliance with all relevant regulations. The ideal candidate will have prior experience in lettings administration and a solid understanding of the rental market.
Key Responsibilities:
Qualifications and Skills: