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Customer Service Advisor
6 days ago
Red Recruitment Wardley, United KingdomRed Recruitment is excited to be recruiting Sales Agents to join our client located in Manchester. Our client who has been awarded Feefo's Platinum Trusted Service Award for two years in a row, is looking for temporary workers with a background in Customer Service to join their g ...
Customer Service Advisor - Wardley, United Kingdom - Pertemps Manchester
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Description
Customer Service AdvisorWorsley
£13.21 per hour
Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training.
Hours:
Monday - Friday between 8am and 6pm (37.5 hours per week)
Once signed off, the role offers 3 days working from home as an option.
Key Accountabilities:
Answering a high volume of inbound customer calls
Placing orders accurately over the phone
Entering customer and order details onto an intenral system
Explaining the benefits of ordering online with a view to encouraging further orders to be placed through the website
Answering queries and handling complaints as neededYou will need to demonstrate:
Strong written and oral communication skills
Confident working knowledge of MS Office
The ability to build strong relationships with internal and external colleagues
Good organisation and planning skillsBenefits:
Free onsite parking
Hybrid working
25 days holiday in accrual plus bank holidays after 12 consecutive weeks
Opportunities for assignment extension and potentially direct employment
Free tea & coffee
Tailored trainingApply now to hear more