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    Quality Management Lead - Birmingham, United Kingdom - HSBC

    HSBC
    HSBC Birmingham, United Kingdom

    3 weeks ago

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    Description

    If you're looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success.

    Digital Business Services (DBS) provides essential support for the bank through operations, technology, key central business services such as procurement and real estate management, and a worldwide network of Chief Operating Officers.

    Within DBS, the Deputy Chief Operating Office (DCOO) comprises a set of outcome-focused service pillars including Corporate Services, Chief Control Office, Digital Business Transformation Services, ServCo Management, Group Transactions Implementation, as well as regional oversight for Canada, Latin America and Middle East and North Africa.

    Overseeing all change across the bank for progressing towards our goals in carbon dioxide emissions reductions in our balance sheet, net zero policy development & implementation, sustainable finance and investing, transitioning our customers, emissions from our operations and the extensive data, technology, risk and finance work to support.

    The PMO lead will report to the SEP Strategic Change Director and may have direct reports. These may be PMO staff, Project support staff or administration staff.

    As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package.

    This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

    Support cross programme planning, risk, issues, monitor and drive change programmes, manage governance and reporting activities.


    • Be responsible for following the Group Change Framework, using standard project management tools such as Clarity and work closely with colleagues in the Sustainability Execution Programme team.
    • Oversee the programme statuses, delivery across all HSBC lines of business and brands against the regulatory deadlines, managing all governance forums. Prepare documents to senior stakeholders, including the C-level stakeholders.
    • Provide feedback on reporting submitted, discussing items requiring further clarification, manage risk and issues and highlighting gaps in reporting which require remediation.
    • Oversee the management of project documentation, process documents and information sources
    • Management and monitoring of project governance arrangements
    • Definition of delivery standards, and implementation & tracking of these standards across programme
    • Hands-on experience of project management approaches, methodologies, and tools (including Clarity) is highly important.
    • Have extended practitioner experience of working in a banking environment and change & governance management programmes / projects.
    • Leading a PMO function in a complex, matrixed organisation is crucial. Being open to different points of view is important for our business and the communities we serve. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
    We take pride in being part of the Disability Confident Scheme.

    This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.


    Email:
    hsbc


    Telephone:

    Join our Talent Community so that we can keep you updated and informed of the latest happenings at HSBC.

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