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    Concession Manager- Knightsbridge - London, United Kingdom - JBC

    JBC
    JBC London, United Kingdom

    1 week ago

    Default job background
    permanent Sales
    Description

    Our client is a luxury Swiss chocolate company with stores worldwide. They are currently expanding in the UK with 3 boutique stores and one concession in Harrods. The company has a united goal to share the joy of chocolate to all of its customers.Location: Kightsbridge, LondonResponsibilities:- Oversee and manage all branch operations- Achieve sales targets and increase profitability within designated budgets- Inspire, guide and develop sales team members- Lead by example to provide the highest level of customer service- Recruitment, training and onboarding of new team members- Enforce food safety regulations- Manage stock levels and inventory orders- Manage stockroom organisation and rotation- Manage staff scheduling to optimise customer service- Ensure counter is well presented in line with brand visual merchandising standardsRequirements:- Experience managing a premium/luxury retail store- Strong understanding of retail KPIs e.g. ATV, conversion rate etc. - Proven experience of successfully growing teams and developing business- Ability to prioritise and delegate- Flexible to work weekends, evening and weekends a necessary- Experience with MS office and POS systems- Excellent written and verbal communication- Hands on, ambitious, solution focused mindset- Well organised and detail oriented- Passion for engaging with people and providing great service- Passion for food and chocolate

    Benefits:

    Bonus scheme

    Pension scheme

    50% staff discount

    Referral programme

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